Senior Delivery Manager
About us
The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways.
Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly.
Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements.
Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow.
The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated three times in a row for ‘Best Public Sector Employer’ at the Women in Tech awards!
About the role
We have vacancies in multiple areas. If any of the following teams are of special interest to you, please indicate this (and why it’s the case) in your application. It would be helpful for applicants to have professional delivery qualifications such as: BCS Foundation Certificate in Agile, Agile Coach, Scrum Master and Agile Project Manager.
In the Data Portfolio team, we have a Senior Delivery Manager role in the Data Workspace team. Data Workspace is where DBT staff and partners can securely access, produce and share a growing catalogue of data relevant to DBT; the technical data team supports staff to self-serve with powerful and accessible tools to analyse and visualise data.
In the Trade and Regulatory Services team, we have a Senior Delivery Manager role in the Core Services team, which is being set up to create live services to support different sanctions and information providing services.
In Technology we have three vacancies. For these roles, it would be helpful to understand or hold certifications in any of these: PRINCE2 Practitioner, ITIL Foundation and ITIL 4 Managing Professional.
The Technology Services team need a Senior Delivery Manager to deliver value through working with partners across government to deliver new systems that will transform government technology, whilst delivering customised solutions for DBT. The team manage and assure the baseline platforms, applications and services that support DBT business objectives and outcomes by putting users and quality of service at the heart of what we do.
The Software Engineering team need a Senior Delivery Manager to manage the Site Reliability Engineering (SRE) team and deliver several priority technology and infrastructure projects and programmes across DDaT. The SRE team provides critical operational support to all DDaT services and teams.They also provide tooling for the day to day working of all development teams, make sure that all the development work adheres to policy standards, provide ongoing support for hosting, and CD/CI pipeline.
The DBT platform team need a Senior Delivery Manager to manage their live service team, maintaining and iterating the Department’s new hosting service. This is a new role which requires strong stakeholder engagement and management skills as well as experience managing a technical service.DBT platform hosts several business-critical services, including public facing services.
About you
Digital delivery managers work in a team with other digital professionals. You will need to promote skills-driven self-directed learning within the team, be able to spot and overcome blockers and inefficiencies, facilitating the team towards greater collaboration and effectiveness.You will contribute to improving how delivery, planning, and communities look like across the department.
Main responsibilities
As a Senior Delivery Manager in any of our teams, you will:
- Help build the right environment for the team to deliver in, collaborate, communicate, and focus on the most important outcomes
- Improve processes and remove obstacles within the team and outside of it, iterating the existing approaches and facilitating new ways of doing things
- Ensure the team has the right set of skills and provide direction on how that should change as the product is developed
- Manage dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery
- Have a great understanding of Agile practices and be able to adapt them to suit the team you are working with and guide continual improvement
- Line manage, mentor and coach other members of the professional community, your team, and possibly colleagues outside of DDaT