Customer Service Representative
EE Accrington
Where: EEAccrington ContactCentre
Salary: £23,504 (£12.05p/h) rising to £24,064 (£12.34p/h) at 8 months in role,plus uncappedcommission!
Salary: £23,504 (£12.05p/h) rising to £24,064 (£12.34p/h) at 8 months in role,plus uncappedcommission!
StartDate: 25th November2024
Full Time:37.5 hours perweek
Ifyou're a confident talker who enjoys building relationships thenthis could be the role for you. Maybe you have a wealth of lifeexperience, or maybe negotiating mealtime meltdowns with yourfamily is a daily occurrence. If so, you have transferrable skillsto succeed in a Household Advisor role with EE.We'll give you allthe training and support you need so you're ready to talk about allour products andservices.
Wedon't do 'hard sales'. The role involves talking to customers overthe phone about how we can enhance their digital lives and discussthe right products for them. Using your experience to build genuinerelationships and a difference to our customers lives.Why not useyour skills and join our Household Team inAccrington?
Weunderstand that life never stands still, and like most roles withinEE, this opportunity is designed with flexibility in mind. We'rehere to support you in being successful, meaning we'll doeverything we can to make sure you don't miss that appointment, orcan look after your family in an emergency.Just a few ways we'redoing this include giving you the opportunity to schedule your ownbreaks and banking time, and the option of occasional homeworking.
What'sin it foryou?- A great starting salaryof £23,504 rising to £24,064 after 8 months of being here, plusincentives and bonuses.
- Online GP - Giving youaccess to a GP via telephone or video 24/7 for both you and yourimmediate family, fully funded by us
- Marketleading paid carer's leave, up to 2 weeks off for carers to givethat bit of extra support to our colleagues who are caring forfamily or friends who are disabled, ill orelderly
- Family Leave -Equalised maternity, paternity, and adoption leave and it gives allparents 18 weeks full pay and 8 weeks half pay in the first yearhowever they choose to grow theirfamily
- Huge discounts ofEE & BT products including your Mobile and Broadband - savingyou hundreds of pounds every year
- Support incarving your own career path. We are passionate about developingour people and we'll support you in achieving the career youwant
- Season Ticket Travel Loan - Giving you thefunds to pay for your travel to and from work up front, making adifference where it counts
- Volunteering days,so you can give back to your localcommunity
- Optional Private Healthcare andDental, to protect you and yourfamily
Ontop of all that, we've got a great team culture, meaningful supportand tailored training to help you build a lasting career. What areyou waitingfor?
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