Participation and Engagement Co-ordinator

apartmentMersey Care NHS Foundation Trust placeWarrington calendar_month 
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees.

We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us.

We encourage all applicants to share their equality information with us.

Job overview

An exciting opportunity has arisen for the role of participation and engagement lead within Cheshire & Merseyside Specialist Perinatal and Maternal Mental Health Service (C&M SPMMHS)

The C&M SPMMHS is jointly provided by Mersey Care NHS Foundation Trust (MCFT) and Cheshire and Wirral Partnership NHS Foundation Trust (CWP), providing specialist assessment and treatment to mums, birthing people, babies, and families from pregnancy through to 24 months.
MMHS has a focus on perinatal loss and trauma. Perinatal mental health care remains a national priority in the NHS Long Term Plan, and the post holder will be responsible for developing and implementing a strategy of engagement and involvement of people with lived experience of perinatal mental health services in the growth, learning and delivery of services across Cheshire and Merseyside.

To ensure meaningful and representative involvement with our many stakeholders, with a focus on service users, family and carers is promoted in our Perinatal Services in CWP & MCFT. This will be done in conjunction with your counterpart in CWP.

The post holder will play a pivotal role in the development of our participation and engagement strategy working closely with colleagues and community’s to ensure transformation in how we shape service delivery to meet the needs of our communities and provide equitable, safe, and quality care, achieving clinical excellence.

Main duties of the job

The post holder will promote effective relationships with a range of C&M SPMMHS partners and stakeholders, including our communities by working collaboratively to ensure servicers are fit for purpose in meeting the needs of the community now and into the future.

The post holder will be expected to travel around C&M SPMMHS in a timely manner, the main area of focus for this role will be Liverpool, Sefton, Knowsley, St Helens, Warrington & Halton.

Please see job description and person specification, this provides a detailed over view of the main responsibilities of the role.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together

Detailed job description and main responsibilities

Please see job description and person specification; this provides a detailed over view of the main responsibilities of the role.

Person specification

Qualifications

Essential criteria
  • Educated to a Degree level or equivalent education or ability to demonstrate competency at this level gained through experience or training.
  • Demonstrate commitment to ongoing training and development applicable to the role
  • Good standard of general education including English and Maths to GCSE Grade C or above or equivalent.
Desirable criteria
  • Post Graduate qualification relevant to role
  • Project Management Qualification

Knowledge and Experience

Essential criteria
  • Experience in community engagement & development work
  • Personal lived experience of mental health challenges
  • Willing to positively share life experiences of ill health or caring role with service users and carers.
  • Recent Experience of working with adults and families in health or social care setting
  • Understanding of issues relating to safeguarding of vulnerable groups.
  • Awareness of clinical governance
  • Understanding of confidentiality and diversity issues
Desirable criteria
  • Experience of working with clients in Recovery from serious Mental Health issues
  • Experience in a health-related care setting with service users experiencing severe and enduring mental health.

Values

Essential criteria
  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Essential criteria
  • High level and interpersonal and communication skills, and ability to form working relationships with staff and service users
  • Presentation skills, to both internal and externally to the organisation
  • Ability to support and respond appropriately to clients in distress
  • Record keeping & report writing skills, including IT skills to manage electronic patient notes where necessary
  • Able to work autonomously and as part of a team.
Desirable criteria
  • Ability to deliver training to other professionals, service users and carers.
  • Knowledge and understanding of child development

Other

Essential criteria
  • Demonstrates motivation, reliability and commitment to team working and the development of others
  • Excellent organisation skills and time management.
  • Confident and Professional
  • Demonstrates an ability to value the opinions of others
  • Flexibility to respond to urgent client need or the needs of the Service
  • Willingness to undergo education and training for both service and professional development needs
  • Positive role model
  • To demonstrate how to provide and receive routine 04/10/23 information requiring tact or persuasive skills; barriers to understanding.
  • Able to work flexible hours as required
  • Ability to travel around the service footprint in a timely manner

Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.

We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.

The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £13 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email [email protected]) with their application number once they have completed their DBS application form.

The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Flexible working requests will be considered for all roles.

Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.

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