Depot Driver Team Leader - Newport

Reporting directly to the Transport Manager as the Depot Driver Team Leader, you are responsible for leading a team of drivers, ensuring timely and safe transportation of goods and maintaining high standards of customer service. You will have excellent leadership skills, a strong understanding of transportation regulations and a commitment to safety.

Requirements

Key Responsibilities:

Team Leadership:

• Supervising and motivating a team of drivers to ensure they meet performance targets and objectives.
• Inducting, training, and performing 1-2-1’s for your team to ensure process compliance support for the site.
• Providing training and guidance to drivers to enhance their skills and performance.
• Scheduling shifts and routes to optimise efficiency and meet customer demands.

Operational management:

• Competent using the reporting tools and IT software.
• Submission of regular reports to senior management, confirming achievement of the KPI’s
• Collaborating with driver agencies to ensure cover for all areas of daily runs.
• Timesheet checks, verification and completion. Absence, sickness and holiday management for all staff.
• Coordinating with Transport Planner to ensure timely pickups and deliveries.
• Monitoring driver performance and vehicle maintenance to ensure compliance with company policies and regulations.
• Addressing any issues or concerns raised by drivers and providing timely resolutions.
• Ensuring products are packed safely and securely, so as not to be damaged in transit.
• Managing returns and collections at the depot using bespoke computer systems.

Safety and compliance:

• Conducting all activities in a manner that promotes the Health and Safety of yourself and all colleagues.
• Enforcing safety protocols and ensure drivers adhere to all traffic laws and regulations.
• Conducting regular inspections of vehicles to ensure they are in good working condition and compliant with safety standards.
• Managing site compliance, completing vehicle checks, safety checks and ensure all vehicles are safe.
• Plan and schedule servicing in accordance to the manufacturers specifications.
• Repairs to be carried out in a timely and cost-effective manner.
• Investigating and reporting any accidents or incidents involving company vehicles.
• Ensuring all daily deliveries are completed exceptional OTIF control by ensure accurate loading, unloading, and delivery and collection of all orders.
• Ensuring accurate checking and verification of all stock on all vehicles, reporting issues and being the owner of the depot metrics.
• Ensuring all are driving vehicles in line with all statutory & legislative regulations including licence checks.
• Ensuring all vehicles are kept, safe, clean and tidy and no smoking takes place in the vehicles.
• Lifting, moving, loading, unloading, protecting, wrapping and managing all products and equipment safely.
• Using systems, reports and driving software to ensure compliance to all required driving standards.
• Ensuring safe and appropriate use of equipment including vehicles, phones, computers, WMS.

Company objectives:

• Ensuring business and individual key performance indicators are met.
• Providing KPI support on data entry on all agreed system sheets.
• Contributing actively to achieving departmental service level and targets.
• Cost control of depot, ensuring allocation and ownership of all consumables and depot spending including fuel consumption.
• Identifying potential risks, problems, or product defects and ensuring they are reported immediately and resolved or highlighted as appropriate.

Customer Service:

• Demonstrating exceptional driving standards and compliance at all times.
• Maintaining a high level of customer satisfaction by addressing customer enquiries and concerns in a professional manner.
• Identifying opportunities for service improvement and implement appropriate measures
• Ensuring you and your team are well presented, professional, courteous and supportive to our customers at all times.
• Participating actively in continuous process improvement projects, seek ways to develop and maximise customer service levels and improve OTIF delivery and reduce depot costs.

• Proven experience as a MHE operator.
• Proven experience in a similar role, preferably in the transport or logistics industry.
• Strong knowledge of transport regulations and safety standards.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Excellent communications skills, both verbal and written.
• Excellent computer skills and familiarity with transportation management systems.
• Valid driver’s license with a clean driving record.

Benefits

• 22 Days Holiday per annum plus bank holidays
• Length of Service - 1 extra day every 3 years.
• Cycle2Work Scheme
• Employee Assistance Programme, Access to Wellbeing Advice & Counselling
• Employee Referral Bonus
• Salary £36,000- £42,000