Deputy Depot Driver Team Leader - Newport

Leading by example, delivering the goods to the customer, with a shortened route where reasonably practicable.

Requirements

Key Responsibilities:

Team Leadership:

• Supporting the Depot Team Leader, supervising and motivating a team of drivers to ensure they meet performance targets and objectives.
• Supporting with the scheduling shifts and routes to optimise efficiency and meet customer demands.
• Assisting the teams unload/load vehicles each morning.

Operational management:

• Competent using the reporting tools and IT software.
• Collaborating with driver agencies to ensure cover for all areas of daily runs, including timesheet checks, in the absence of the Depot Driver team Leader.
• Coordinating with Transport Planner to ensure timely pickups and deliveries.
• Supporting the Depot Driver Team Leader to monitor driver performance and vehicle maintenance to ensure compliance with company policies and regulations.
• Ensuring products are packed safely and securely, so as not to be damaged in transit.
• Assist managing returns and collections at the depot using the bespoke computer systems.

Safety and compliance:

• Conducting all activities in a manner that promotes the Health and Safety of yourself and all colleagues.
• Supporting site compliance, vehicle checks, safety checks and ensure all vehicles are safe and compliant.
• Investigating and reporting any accidents or incidents involving company vehicles.
• Ensuring all daily deliveries are completed exceptional OTIF control by ensuring accurate loading, unloading, and delivery and collection of all orders.
• Ensuring accurate checking and verification of all stock on all vehicles, reporting issues to the Dept Driver Team Leader
• Ensuring all vehicles are kept, safe, clean and tidy, and no smoking takes place in the vehicles.
• Lifting, moving, loading, unloading, protecting, wrapping and managing all products and equipment safely.

Company objectives:

• Ensuring business and individual key performance indicators are met.
• Providing KPI support on data entry on all agreed system sheets.
• Contributing actively to achieving departmental service level and targets.
• Identifying potential risks, problems, or product defects and ensuring they are reported immediately and resolved or highlighted as appropriate.

Customer Service:

• Demonstrating exceptional driving standards and compliance, whilst also being courteous and supportive to our customers.
• Maintaining a high level of customer satisfaction by addressing customer enquiries and concerns in a professional manner.
• Proven experience as a FLT operator and hold a current FLT operating certificate
• Proven experience in a similar role, preferably in the transport or logistics industry.
• Strong knowledge of transport regulations and safety standards.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Excellent communications skills, both verbal and written.
• Excellent computer skills and familiarity with transportation management systems.
• Valid driver’s license with a clean driving record.

• Subsidised Gym Membership
• 22 Days Holiday per annum plus bank holidays
• Length of Service - 1 extra day every 3 years.
• Cycle2Work Scheme
• Employee Assistance Programme, Access to Wellbeing Advice & Counselling
• Employee Referral Bonus
• £14 p/h