Restaurant Operations Manager

Note: applicants welcome from across the UK!

Growth Kitchen is on a mission to make eating great food the norm. Our platform enables kitchen operators to sell well-known restaurant brands, such as The Athenian from their existing kitchens.

We are looking for someone who is willing to get hands-on, train kitchens and able to communicate professionally with customers, as well as being interested in the commercial aspects of running a business and optimising for success. The role requires travelling nationally (paid) 80% of the time.

Some of your responsibilities will include:

• Onboard and train new franchisees: help them learn how to cook our brands
• Run regular checks on-site, help them cook more accurately and better
• Work with teams and managers in partner kitchens to help them do their job better, operationally and commercially
• Manage a cluster of 20 kitchen partners, owning their growth trajectory and week to week performance
• Support partners and solve site issues when they arise
• Talk to partners and share feedback with the broader team, propose new ideas to improve the partner experience

It is a great way to transition out of being hands-on in a single kitchen, perhaps running a small team, to working with many kitchens and helping them run smoothly.

• 1-4 years of work experience in a restaurant/ hospitality role as a GM of a single site or similar
• Excited to learn and figure things out, asking great questions and being open to coaching
• Excited to travel and visit kitchens across the UK, talk to customers and help them cook our food well
• Friendly, positive, and clear communicator and enjoy meeting new people
• Fluent in English and right to work in the UK is a must

• Work directly with and learn from the best food delivery brands
• Predictable working hours, no weekends
• Be part of a fast-growing startup
• Competitive salary
• Pension Scheme
• Stock options
• 25 days of holiday + bank holidays