Training Coordinator

placeAndover calendar_month 
Client Training ExecutivePart-time (21 hours), permanent Andover, Head Office / hybrid£26,000 FTE + bonus + flexible benefits pot + pension + healthplan + 36 days holiday + hybrid working We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective.
From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.

In this role, you’ll support the Client Training team in a variety of coordination and administrative tasks, to enable the trainers to deliver high quality training for the client and the business. Day-to-day, this includes handling training requests, booking, invoicing and management of trainers’ calendars, and being the point of contact for client training for external and internal customers.

This is a permanent, part-time job share role (21 hours) – your working days will be Wednesdays, Thursdays and Fridays.

Responsibilities include:
  • Support of the client training team in all required administrative areas including diary management, travel and hotel booking and provision of required resources
  • Direct point of contact for all external and internal customers regarding training requests and related queries
  • Production of reports and other management information required by the Head of Events and Training and the Client Training Manager
  • Support of the CVent system and ensuring that all CPD requirements for training are met for both trainers and clients
  • Help develop the online learning programme with the Sales Training Executive through administrative and marketing support.
  • Use of Pagetiger and other online tools to ensure that our digital presence is professional, accurate and continually developed for our clients.
  • Work with related business areas to ensure that Client Training materials are kept up to date, on brand and promoted within the business and the wider market place.
  • Ensuring all requirements for BDIA and other accreditations within the team are met through maintaining accurate records and providing regular audits of CPD provision and other associated measures.
  • A responsibility to ensure internal controls and procedures in the team operate effectively and are implemented and adhered to. A responsibility to highlight any gaps in controls.
  • Attendance of Field Team meetings and occasional national events
  • Support of any marketing initiatives and copy for training promotion
  • Sustainability – look at ways to reduce our carbon footprint – constantly looking for ways to reduce waste generally
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