Patient Services Assistant

Job overview

DSFS Ltd are looking for enthusiastic candidates to join our Domestic Services Team at Chesterfield Royal Hospital.

The Domestic Services Department provides a cleaning service to wards, departments and communal areas, playing a vital role in support of the above by maintaining a pleasant, hygienic, and comfortable environment for patients via the provision of high-quality domestic services.

Positions available:

Supernumerary 22.5 hours – 9:00 – 14:00

AFU 30 hours – Working 7:30 – 14:30

Vents and radiators 37.5 hours – 8:00 – 16:00

Entrances 19.5 hours –7:30 – 14:30

ITU 19.25 hours – Working 7:30 – 13:00

In the person specification box of your application, please state your preferred role and/or minimum hours.

Note that the majority of these positions operate on a rota system, potentially including weekend and bank holiday shifts.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

• Clean specific areas in line with training given and in accordance with approved methods, NHS National cleaning standards and frequencies.
• Work in accordance with the day-to-day schedule, as directed.
• Safely utilise mechanical and electrical cleaning equipment following appropriate training and to be responsible for cleaning domestic services equipment after use.
• Work to prevent the spread of infection by following the National colour code system.
• Ensure that cleaning cupboards are locked and secured every time they are not in use and to be responsible for the security of keys issued to these areas.
• Ensure compliance with mandatory training and attend other relevant training, as directed.
• Ensure compliance with relevant hospital policies and procedures.
• Report accidents and near misses or unsafe situations, so appropriate action can be taken.
• Treat patients, visitors and staff with dignity and respect.
• Undertake specialist cleans where knowledge of differing cleaning methodologies are required resulting in the use of specific PPE.
• Undertake any other duties appropriate to the role / as requested by line management.
• Undertake actions arising from cleaning audits within agreed timescales

Working for our organisation

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.

By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Detailed job description and main responsibilities

Please see the Job Description and Person Specification attached to this vacancy. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that is required.

Person specification

Qualifications and Training

• • To be able to read and understand to the required standard

• • Basic education to include Maths and English
• • Basic knowledge of Health and Safety and COSHH regulations

Experience

• • Understanding the importance of confidentiality

• • Experience of working in a hospital environment
• • Previous experience in a similar environment

Skills and Knowledge

• • Good communication skills both written and verbal
• • Ability to carry out instructions accurately

• • Able to undertake the physical aspects of the post
• • Basic IT skills

Personal Attributes

• • Flexible and reliable attitude to working arrangements
• • Ability to work alone and as part of a team

Flexible Working

If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

VISA's and Immigration system

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered at this point in time.

Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

COVID19 Vaccination

Derbyshire Support and Facilities Services (‘DSFS’) is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

Communications

Communications throughout the application process will be via e-mail therefore please check your e-mail account, spam folders and NHS Jobs (where applicable) account regularly.

References are also requested by email (where possible). Therefore, to speed up the recruitment process please provide an up to date email address for all referees when completing your application form.

If you require any support in completing the application form, please do not hesitate to contact the DSFS Human Resources team on 01246 513737 / [email protected] and we will be happy to provide assistance.

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