Ward Clerk
Job overview
We are seeking a Ward Clerk to join our friendly nursing team in an exciting and hard-working administrative role.
Main duties of the job- Scanning and uploading documents
- Answering telephone calls and emails
- Being based on the wards and have the ability to move across all 6 wards when needed
- Assisting our nursing team with daily staffing levels and putting shifts out to NHSP
- Keeping staff informed of their training compliance and escalating when necessary
- To assist with the updating of all noticeboards and staff information folders
- To maintain strict confidentiality at all times
- Working with the wards towards CQC and NHSE requirements when necessary
- Admin support for the Ward Manager
Working for our organisation
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Detailed job description and main responsibilities
The post-holder will be employed in an administrative role based on our wards working alongside the nursing team, enabling the team to offer consistency across all wards in a variety of tasks, ensuring targets are met and providing nursing staff with valuable support.
The post holder will be educated to Grade 4 or above GCSE in Mathematics and English, or equivalent.
We are seeking a Ward Clerk to join our friendly nursing team in an exciting and hard-working administrative role. Your main duties will include:
- Scanning and uploading documents
- Maintaining filing systems in line with organisations policies and procedures.
- Answering telephone calls and emails
- Being based on the wards and have the ability to move across all 6 wards when needed
- Maintaining the staff photograph boards
- Updating the supervision trees for the wards
- Assisting our nursing team with daily staffing levels and putting shifts out to NHSP
- Keeping staff informed of their training compliance and escalating when necessary
- To assist with the updating of all noticeboards and staff information folders
- To maintain strict confidentiality at all times
- Minuting ward meetings
- Working with the wards towards CQC and NHSE requirements when necessary
- Admin support for the Ward Manager
Previous experience in an administrative and/or clinical role within the NHS is desirable.
The ideal candidate will have excellent communication and organisational skills, a good working knowledge of Microsoft Office packages, able to work to tight deadlines and adapt to changing/challenging situations.
You will need to possess a sound understanding of confidentiality and be able to remain calm and professional when faced with changing or challenging situations.
Person specification
Essential
Essential criteria- GCSE Mathematics C or above
- GCSE English C or above
- Administration experience
- Experience in a work place
- Excellent communication and organisational skills
- Ability to delegate and prioritise
Desirable
Desirable criteria- A level Mathematics C or above
- A level English C or above
- Previous experience of working in NHS
- Previous experience working with people with severe mental health problems
- Previous experience or knowledge of caring for people in a secure environment