Business Analyst

apartmentMichael Page placeBirmingham calendar_month 

About Our Client

One of the UK's largest providers of business software and services serving global customers. Managing 1.5 million calls per month, support over 2 million FE learners across the UK, handle over 10 million wills, and so much more.

Job Description
  • Support Transition to BAU: Assist CUs in transitioning to BAU, ensuring smooth and efficient processes.
  • Transactional Co-Terming: Focus on transactionally cleaning data to align with programme goals.
  • Collaboration: Work closely with CU champions and other Business Analysts to prioritise tasks and ensure effective communication.
  • Enact Transactional Cleanse: Implement and manage the transactional cleanse process, ensuring accuracy and compliance.
  • Stakeholder Communication: Maintain clear and consistent communication with all stakeholders to ensure alignment and transparency.
  • Data Analysis: Analyse data to identify trends, issues, and opportunities for improvement within the ARR Cleanse Programme.
  • Reporting: Prepare and present reports on project progress, challenges, and outcomes to senior management.
The Successful Applicant
  • Proven experience as a Business Analyst, preferably within a similar programme or industry.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Proficiency in data analysis tools and software.
  • Detail-oriented with a focus on accuracy and compliance.
  • Experience with Salesforce or similar CRM systems.
  • Knowledge of contract management processes.
  • Familiarity with BAU transition processes.
What's on Offer
  • Opportunity to work with a global leader in the technology and telecoms industry
  • Supportive and innovative working environment
  • Access to the latest technologies and tools
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