Sales Administrator

Overview

The successful candidate will possess strong administrative skills, excellent communication abilities, and proficiency in various computer software programmes.

• Manage and update customer information using CRM software to ensure data accuracy and integrity.
• Prepare reports using Microsoft Excel, Word, PowerPoint, and Outlook.
• Assist the sales team with administrative tasks such as processing orders, quotations, and invoices.
• Coordinate with other departments to facilitate order fulfilment and customer satisfaction.
• Maintain organised filing systems for sales documentation and correspondence.
• Respond promptly to customer enquiries via email or phone, providing exceptional customer service.
• Handle customer enquiries via email and telephone, identifying required parts and preparing accurate quotations.
• Build effective working relationships with customers to support repeat business and high service standards.

• Proven experience in sales administration or a similar administrative role is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential.
• Familiarity with CRM software platforms is highly desirable.
• Strong organisational skills with excellent attention to detail.
• Effective communication skills in English, both written and verbal.
• Demonstrated ability to manage multiple tasks efficiently within tight deadlines.
• Good IT literacy and computer skills are necessary for success in this role. This position offers a rewarding environment for motivated individuals eager to contribute to a thriving organisation while enhancing their professional skill set.

Due to location of the office you must have your own licence and access to your own vehicle.