Pre-registration Trainee Pharmacy Technician (Apprenticeship)

apartmentGloucestershire Hospitals NHS Foundation Trust placeCheltenham calendar_month 

Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.

As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.

As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.

By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.

Job overview

This post will start in September 2025 and you could be based at either Gloucestershire Royal Hospital or Cheltenham General Hospital.

The Pharmacy Technician Apprenticeship at Gloucestershire Hospitals NHS Foundation Trust is an excellent opportunity to gain valuable experience and training within an acute hospital.

This apprenticeship is suitable for anyone who has an interest in pursuing a career in pharmacy and gain eligibility to register as a Pharmacy Technician with the General Pharmaceutical Council (GPhC).

A Pharmacy Technician is responsible for carrying out both routine and specialist services, including highly complex activities requiring them to use their professional judgment.

They are expected to work both individually and as part of a multi-disciplinary team. They can work with minimum supervision, with a high degree of autonomy, taking responsibility for the quality and accuracy of the work they have undertaken and that of others.

Pharmacy Technicians are expected to communicate effectively with healthcare professionals, patients and the public, whilst respecting and maintaining confidentiality and privacy.

Pharmacy Technicians manage the supply of medicines and devices in a pharmacy and assist pharmacists with advisory services.

Additional salary details: As per NHSE directive, must be no less than main rate of the NMW.

(Pay as per NHSEWTE guidance)

Main duties of the job
  • Providing safe and effective pharmacy services
  • Supply medicines and devices to patients, whether on prescription or over the counter
  • Achieving the best outcomes through a patient’s medicines
  • Assemble medicines for prescriptions
  • Provide information to patients and other healthcare professionals
  • Manage areas of medicines supply such as dispensaries
  • Answering customers questions face to face or by telephone
  • Pre-packing, assembling and labelling medicines
  • Referring problems or queries to the pharmacist

Working for our organisation

Located just off the M5 between Birmingham & Bristol, and the beautiful Cotswolds and Forest of Dean, GHNHSFT is one of the largest NHS Trusts in the UK.

Our Pharmacy Department operates across two main sites; Cheltenham General Hospital and Gloucestershire Royal Hospital (Gloucester), and offers opportunities for cross-site working in a full range of clinical and technical specialities.

Our large friendly Pharmacy team provides extensive services including an MHRA-licensed manufacturing unit supporting a large cancer centre, Non-Medical Prescribing posts, dedicated clinics, enhanced Medicines Optimisation Technician/Assistant roles, and multidisciplinary teaching to under/post-graduate Medics, Nurses and Pharmacists from Birmingham, Bristol, and Bath Universities.

At GHNHSFT Pharmacy, we are committed to delivering the very best care for our patients and we strive to provide the whole team with the necessary skills and ongoing support to make a real difference to patient care.

We work closely with our partners in Primary Care to maintain and promote a Countywide Joint Medicines Formulary, prescribing guidelines, and local treatment pathways and provide support via our Medicines Information Service in addition to several innovative collaborative public heath projects.

Come and join us, and see for yourself what a difference you can make to patient care.

Detailed job description and main responsibilities

The apprentice will undergo training in all the following aspects of the Pharmacy department’s work and will participate in all the duties under supervision during their two-year training period. They will undertake rolling competency assessments in all areas.

Dispensing Duties
  • Interpreting and dispensing of inpatient, outpatient and discharge prescriptions
  • Dispensing of compliance aid packs
  • Counselling and educating outpatients on the use of their prescribed medication, referring to a technician or pharmacist when necessary
  • Receive prescriptions and fees for prescription charges from the public at the hatch and process the payment
  • Liaising with ward staff when there are drug supply problems
  • Dispensing of controlled drugs on prescriptions, entering registers, checking stock balances and reporting discrepancies that cannot be resolved to the responsible CD Pharmacy Technician
  • Carrying out computerised sales for private patients and retail pharmacies
Aseptic Dispensing (limited short placement)
  • There will be an opportunity to spend some time in this environment to get an understanding of the work carried out in the department; this will include Quality Control and environmental monitoring processes. Hands on experience will be limited.
Pharmacy Helpdesk / Telephone answering & Reception duties
  • Answering the telephone and dealing with a wide range of queries e.g. regarding work in progress, stock availability, missing items and queries about prescriptions from the public
  • Referring certain queries to the appropriate members of staff or departments e.g. Medicines Information, Pharmacy Stores or a Technician / Pharmacist
  • Taking verbal orders for medicines from Medicines Optimisation Pharmacy Technicians, ward pharmacists and outside units
  • Booking out orders and other requisitions/requests to enable orders to be assembled by the dispensary. These need to be prioritized carefully in order to meet transport/discharge/treatment deadlines

Distribution

-Provision of a top-up service to assigned ward, keeping the ward fully stocked with medicines (by checking stock levels & re-order medicines where necessary according to a set stock list), as well as ensuring stock are rotated and expiry dates are checked according to top-up standards

  • To ensure that the stock is used cost-effectively with minimum waste, liaising with the ward staff and Medicines Optimization Technician or ward pharmacist as required
  • Returning medicines no longer required to Pharmacy for credit and out of date items for destruction
  • Process & assemble orders for wards and departments. Involves data entry and correct selection of goods, paying heed to pharmacy stock control systems and ordering.
  • Answer staff hatch and dealing with requests
Deal with returns of unwanted medicines from wards & departments
  • Assess stock for reuse and credit as appropriate
  • Dispose of medicines that are unsuitable for reuse according to local procedure
Stores
  • Be familiar with departmental procedures for drug ordering and take part in the ordering process under supervision
  • Assist with goods receiving including unpacking, checking received stock against delivery note, enter onto the Pharmacy computer and put away in the correct location
Ward based duties
  • Work on the wards (the clinical environment) supporting the Medicines Optimisation Pharmacy Technician & ward pharmacist to provide an admission, supply and discharge service
General
  • To provide late night, Saturday, Sunday and Bank Holiday cover according to rota
  • To attend college, induction and update days on the dates stated
  • Ensure standard operating procedures and policies are adhered to and Health and Safety procedures followed
  • Cross site working might be required

Person specification

Qualifications

Essential criteria
  • Minimum of 4 GCSE's (or equivalent) including English Language, Mathematics and one Science subject at Grade A* to C (or 9 to 4)
  • Demonstrable good IT skills in order to be able to work with Microsoft Office Word and email programmes working towards using Pharmacy computer system and Trust Prescribing IT system

Knowledge

Essential criteria
  • A desire to work in a hospital environment with a focus on Pharmacy ensuring you treat people with kindness, compassion and with dignity and respect
  • Have responsibility for their personal development and completion of the Level 3 Pharmacy Technician (Integrated) Apprenticeship
  • Ability to work on own initiative, independently and as part of a team
  • Good attention to detail and accuracy, together with focus on tasks.
  • Good interpersonal skills to convey information and work effectively with patients and colleagues, and maintain good working relations with other healthcare staff

Experience

Desirable criteria
  • Experience of pharmacy-based work
  • Previous experience in a healthcare environment/with medicine

The health and wellbeing of our staff and patients remains the priority of the Trust. Vaccination remains the best chance we have of conquering COVID and the Trust encourages everyone to take up this offer.

Please note, this vacancy may close as soon as sufficient applications have been received, so please apply as soon as possible if you are interested. The Recruitment Team are unable to accept any applications after the position has closed on NHS Jobs.

Committed to safeguarding our community

If applicable for the post, all successful candidates will be required to pay for their own Disclosure and Barring Service (DBS) check. The cost will be £29 (standard checks) or £46 (enhanced checks), and will be recovered through two instalments from the candidate's salary.

Please contact [email protected] for further information.

The Trust is a safeguarding employer committed to the safeguarding and promotion of welfare of children, young people and vulnerable adults and expects staff and volunteers to share this commitment. The Trust is committed to safe recruitment practices to protect children and vulnerable adults, and any appointment will be subject to satisfactory clearance.

As part of the organisation's commitment to Safer Recruitment, candidates may request copies of relevant policies and procedures by contacting the Recruitment Team at [email protected]

Committed to supporting service personnel

As part of our commitment to support Service Personnel, Gloucestershire Hospitals NHS Foundation Trust, in collaboration with the Career Transition Partnership, offer a Guaranteed Interview Scheme for all qualifying Service and Ex-Service Personnel.

To qualify for a guaranteed interview, candidates must meet the essential criteria for the post and be either a current member of the Armed Forces, or be within the two year period of resettlement. If this applies to you please email the job reference number and your AR number to the Recruitment Team at [email protected]

Follow us on Twitter: @GHNHSFTCareers

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