Quality Assurance Assistant
About the role
We are looking to recruit someone who can work within our Risk & Assurance team as a Quality Assurance Assistant to support the co-ordination & delivery of internal audit reviews on documented procedures within our management systems. You will ensure these are operating effectively and efficiently in delivering operational needs across Plymouth Community Homes, whilst supporting the retention of existing organisational accreditations and progressing the delivery of new ones.You will be required to follow up on audit actions and recommendations in the interest of supporting continuous improvement and excellence in service delivery.
Our ideal candidate for this role is someone who:
Is able to carry out a range of administrative tasks to support the day to day functionality of the Quality Assurance function such as collation of information for inclusion in management and committee reporting.Can Draft audit reports whilst supporting the development and capturing of new procedures when required.
You will become an advocate for quality assurance at PCH, building your knowledge and awareness of strategies, policies and procedures within departments to offer oversight of potential opportunities to look through the customer lens.
You may already be an established certified auditor with an understanding of the ISO 9001 standard for Quality Management or have proven experience of working in an assurance based environment and looking for a new challenge
seeking a change and are prepared to work towards a qualification in this field to support your professional development.
About Plymouth Community Homes
We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.
With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.
What we can offer you:
Flexible working opportunities including flexi-time and hybrid workingExcellent pension scheme with a high level of employer contributions
Free, fully equipped onsite gym and changing facilities.
The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
Free Employee Assistance programme, including free counselling
Free annual flu vaccination
Cycle to Work scheme
The opportunity to work in a beautiful and vibrant part of the Southwest
We support digital working with modern devices/smart phones
It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year
Our modern and spacious offices are right on a bus route, and just three miles from the city centre
We get a daily visit from local food vans, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons.
To Apply:
If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job.
For an informal discussion about this role, please contact Natasha Kirkham, Quality Assurance Manager on 01752 388489
This post is not suitable for job share.
Shortlisting Date: 1st October 2024Interview Date: 9th & 10th October 2024
If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position.
We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.
Living and Working in Plymouth