Festivals Night Duty Manager
Festivals Night Duty Manager
Contract type: Freelance
Location: This is an onsite freelance role to support our delivery at Glastonbury Festival. There may be further opportunities at our wider festival programme June – August.
Our office is based at 20 Canada Square, Canary Wharf, London, E14 5NN and our equipment store is in Bow, London.
You may be required to travel from our office/store to the festival site – driving a Luton van.
Salary: UK, £200 - £300 per day
About WaterAid
Want to use your skills in onsite event delivery to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a freelance Festivals Duty Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team
The WaterAid Special Events team is responsible for the management and delivery of unique festivals partnerships and special events.
About the Role
As our proactive and resourceful Festivals Duty Manager you will oversee teams of volunteers delivering essential WASH (Water, Sanitation, and Hygiene) services and ensure smooth operations with swift, effective resolution of any issues.
In this role, you will act as the Onsite Incident Manager, responding to incidents and safeguarding concerns, as well as lead shifts, coordinate with HQ teams, and liaise with festival organisers and stakeholders.
You’ll also:
- Support the build and break of WaterAid areas
- Oversee volunteer arrivals, briefings, and training
- Ensure compliance with health, safety, and safeguarding regulations
- Troubleshoot operational challenges to maintain seamless service delivery
- Create a safe and rewarding environment for volunteers and staff
Requirements
To be successful, you’ll need:
- Proven experience of working at live event sites, preferably multi-day festivals
- Strong understanding of event logistics, operations, and incident management protocols
- Experience leading and managing volunteers and/or staff at events
- Excellent communication and decision-making skills
- Good understanding of health and safety, risk assessment, and safeguarding best practices
Although not essential, we also prefer you to have:
- A full driving license
- First Aid qualification
View full job description here
Closing Date: Applications will close at 12:00pm UK Time on 24 April 2025. Shortlisting and interviews will take place on a rolling basis and the application process will close if a suitable candidate is found.
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed.We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy.All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing.Further benefits information is available from the country of application.
Our Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life.This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation.Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.