Legal Assistant
£24,570 plus excellent benefits (Work Level 6C)
Stratford-Upon-Avon & Sheffield - office based with free parking on site
Full time, 37.5 hours or part time, minimum 20 hours available. Monday-Friday, fixed shift pattern to be agreed between 8am and 5.30pm
We're looking for legal assistants to join our probate team at Co-op Legal Services.
In this role, you'll support case handlers with a variety of administrative tasks to make sure our clients are receiving the best service. Whilst you don't need any legal experience for this role, you'll gain great exposure to a variety of legal work.So, if you have the skills we're looking for, we can offer you the opportunity to grow and develop in an ethical legal business.
What you'll do- support case handlers by carrying out range of administrative work including filing, printing, handling confidential paperwork, drafting letters to 3rd parties and raising payments
- carry out high volumes of administrative data entry work including populating forms for 3rd parties
- make outbound calls to 3rd parties and following up when required
- work effectively from a task list, making sure that the task list is well maintained
- answer email queries via a shared inbox
- complete a variety of ad-hoc requests to meet the needs of the team
- customer service experience
- the confidence to make calls on a daily basis
- the ability to communicate professionally and sensitively with customers, colleagues, and third parties in writing
- great organisational and prioritisation skills and strong attention to detail
- the ability to build meaningful relationships with colleagues and work well as part of a team in an office environment
Why Co-op?
Here you'll do work that matters. We're a commercial organisation with a purpose beyond profit, you'll have an opportunity to help us build a stronger Co-op and stronger communities. You'll also get a package that includes:- competitive salary
- coaching, training and support to help you develop
- pension with up to 10% employer contributions
- annual incentive scheme
- 28 days holiday plus bank holidays (rising to 32 in line with service)
- discounts on Co-op products and services
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
Building an inclusive work environment
We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.
As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.
We reserve the right to remove a vacancy before the scheduled closing date