Director of Transformation and Improvement
Where appropriate take the organisational lead for key major transformation and improvement projects, where the complexity and/or cross organisational impact requires senior and experienced leadership to ensure delivery. Lead on the development, progress reporting, and oversight of the Patient First management system established within the Trust on behalf of the CEO.
With the Executive, contribute to the design and implementation of a Continuous Improvement function within North Middlesex University Hospital NHS Trust To maintain and further develop the training programme for improvement methodology from Board to ward to ensure its use in all aspects of trust work.
Work effectively and collaboratively with all levels of the organisation acting as a subject matter expert and advising the Executive on continuous improvement developments, plans, industry thinking, healthcare developments and partnerships Deliver highly complex messages, some of which may be of a highly sensitive and contentious nature.
There will potentially be major barriers to acceptance, as this will lead to different ways of working and challenging the status quo. Deliver presentations and Continuous Improvement training on ways of working to large groups, including subject matter expertise and coaching on Improvement techniques Regularly interact with other Director colleagues, Service leads, and Corporate Heads of Departments to agree areas for improvement and communicate trend identification and on- going project and process improvement updates Assist clinical and operational leadership teams in building an engaged workforce that utilises all Trust staff skills to drive results towards organisational goals To work with the organisational development team to embed a culture of continuous improvement across North Middlesex based on the Patient First management system Identify and develop communication tools which serve to engage employees and create continuous improvement opportunities and conversation at all levels in the Trust Act as a subject matter expert and champion continuous improvement methodologies across all functional areas in the Trust, including facilitation of improvement events and training/mentoring employees in Improvement methodology Provide direct coaching to improvement practitioners within the Trust to deliver successful projects and achieve certifications Deliver stand-alone Improvement training as part of the overall Trust approach to building capability