Senior Delivery Manager (Mortuaries/EPRR)

Job overview

The Emergency Planning, Resilience and Response team is a great team to be part of. Our focus is supporting the ICB, and the communities we serve, to prepare for and respond to disruptive events, and keep providing vitally important services for our patients.

We are a small team which works closely together every day on a wide variety of projects. Working in EPRR is never boring, and we are regularly involved in leading the ICB's response to incidents and emergencies. The team is passionate about what it does, and the service that we provide to partners and patients.

We work closely with multi-agency partners such as police and fire services, and are regularly exposed to interesting and varied areas of work.

Main duties of the job

The role is to support the Deputy Director and Strategic Lead - EPRR in the monitoring, design and delivery of the ICB and ICS EPRR portfolio focussing on the Mortuary capacity in Hampshire and Isle of Wight.

The role will be a part of the ICB EPRR on call arrangements, which may include covering other ICB areas.

Working for our organisation

We offer excellent employment opportunities to new and existing staff. We aim to be a model employer by embedding best HR practice and to support new ways of working.

We pride ourselves on offering good working conditions, job security, lifelong learning, fair pay and benefits, staff involvement and a balance between work and personal life.

We enjoy a forward thinking and innovative culture and our vision is to have healthy people, living healthy lives in healthy communities. We understand the only way to deliver this is to have the right people with the right skills.

Here is a summary of some of the benefits and services which are on offer to staff:

• 27 days paid minimum holiday and bank holiday entitlement
• NHS pension scheme
• Sick pay policy
• Occupational health services including staff counselling services
• Flexible working and family friendly policies
• Flexible retirement and retirement vouchers
• Health Service Discounts – offers for stores, travel, equipment etc.

Successful candidates will be subject to a six-month probationary period.

Detailed job description and main responsibilities

The post holder will be support the delivery of an effective emergency response (EPRR) system for the Hampshire and Isle of Wight ICB. The post holder will:

Be required to provide advice and support as appropriate to all localities and services in developing and maintaining mortuary escalation plans, policies and procedures, ensuring that plans are adapted to reflect changing circumstances, in order to deliver an integrated response in the event of a significant incident, business interruption and to maintain on-going service delivery,

Will be the organisation’s representative at relevant meetings and events;

Engage appropriate stakeholders in plan reviews and development projects to ensure desired outcomes are understood and delivered.

Person specification

Knowledge, Training and Experience

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in an EPRR environment.
• A good understanding of the health and social care environment and roles and responsibilities within it
• Further training or significant experience in project management or supporting change management processes
• Experience and understanding of evaluating and measuring the performance of health services.
• Experience in communications and stakeholder management
• Previous experience in similar role in public sector

• Comprehensive knowledge of project management and/or health information systems development
• Workforce development knowledge and experience

Communication and Relationship Skills

• Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
• Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
• Skills for nurturing key relationships and maintaining networks.
• Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
• Problem solving skills and ability to respond to sudden unexpected demands

• Evidence of success in efficient and effective project and programme management
• Strategic thinking – the ability to anticipate

Planning and Organisational Skills

• Demonstrated capability to respond to changing priorities and requirements accordingly
• Skills for project management.

• Previous experience in project management and planning

Physical Skills

• Working knowledge of Microsoft Office with intermediate keyboard skills
• Skills for manipulating information

Responsibility for Policy/Service Development

• Ability to identify areas of good practice and areas requiring improvement, comparing these measures with local and national benchmarks.
• Demonstrated capability to respond to changing priorities and requirements accordingly

Responsibility for Financial and Physical Resources

• Experience of contributing to the financial delivery of programmes to ensure they are cost effective and delivered on time

Responsibility for Human Resources

• Skills for managing work and projects ensuring they meet objectives.
• Ability to supervise team as required

Responsibility for Information Resources

• - Analyse, interpret and present data to highlight issues, risks and support decision making.
• Draft reports summarising status on issues outcomes, and providing progress reports for the Directorate leads.

Responsibility for Research and Development

• Ability to provide summary updates on research and development.
• Maintain a continuous personal development portfolio including involvement in exercising and incident response as well as any training undertaken to fulfil the role

Autonomy/ Freedom to Act

• The post holder will be expected to act autonomously running the programme on a day-to-day basis.
• Ability to work on own initiative and organise own workload without supervision.

Please note the following before applying:

1. We reserve the right to amend the closing date based on the volume of applications received. Vacancies attracting a high volume of applications may therefore close earlier than advertised.
2. In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
3. As a Disability Confident Employer we are working to create a workplace that enables all staff to reach their full potential. As an ICB, we value diversity and are committed to the recruitment and retention of underrepresented minority groups. We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
4. If you are successful and are joining from a non-NHS background, there will be an expectation that you will be engaged from the bottom of the pay band. If you would like to review the Agenda for Change pay scales in more detail and to view other benefits of working in the NHS, please visit the Agenda for Change website for further details.
5. New employees to the ICB will be subject to a probationary period of six months (some exemptions apply, please refer to the ICBs policy for full details).

We encourage and support our staff to be fully vaccinated against Covid-19 as this remains the best way to protect ourselves, our families, our colleagues, and patients from the virus.