Assistant Administrator
Enjoy a supportive team environment, competitive salary, and opportunities for professional development. Apply now to make a difference in our community!
Flexible Working Options: We understand the importance of work-life balance and offer a range of flexible working options, including part-time and job share. We encourage applicants to discuss their preferred working patterns during the interview process.
Hybrid Working: This role offers the opportunity for hybrid working, allowing you to split your time between our ICB offices and home. We aim to provide a supportive and adaptable working environment that meets the needs of our staff, service delivery and the patients within our Region.
Benefits:
- Competitive salary and pension scheme
- Opportunities for professional development and training
- Supportive team environment
- Enhanced work-life balance through flexible and hybrid working arrangements
- Employee Benefits – Salary Sacrifice Schemes such as Lease Cars, Home Electronics, Cycle to Work
Job overview
Are you passionate about health and social care and looking for a role that offers flexibility and growth? At North East and North Cumbria (NENC) Integrated Care Board (ICB), we value work-life balance and offer a range of flexible working options including hybrid working.Enjoy a supportive team environment, competitive salary, and opportunities for professional development. Apply now to make a difference in our community!
NHS NENC ICB is a key part of the NHS in our region, working to improve the health of our local population. At NENC ICB, we are committed to providing high-quality care and support to our community. We are seeking an Assistant Administrator to join our All Age Continuing Care Service.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
We have an exciting opportunity available within the ICB for an Assistant Administrator in the Sunderland All Age Continuing Care team. The team is part of the NENC ICB South region covering the areas Sunderland, South Tyneside, Durham and Darlington and Tees Valley.We are seeking an experienced, highly motivated, and enthusiastic individual. This role is a key part of delivering our statutory duty for NHS All Age Continuing Healthcare, and you will be responsible for supporting the All Age Continuing Care Team in the delivery of all aspects relating to the statutory responsibility for NHS funded care.
The main function of the role is to provide support to the Continuing Healthcare Team in the processing of Continuing Healthcare/Funded Nursing Care referrals. The role requires contact with outside agencies and patients and families over the telephone and face to face, handling of enquiries, providing non-clinical information and providing updates where possible or forwarding the enquiry to the appropriate team.
The post holder will ensure that all elements of the corporate function within the sphere of responsibility are provided with an efficient, high quality administrative service. You will have excellent communication and organisational skills with the ability to work effectively as part of a team in a complex and challenging but supportive work environment.
Working for our organisation
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas.These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Detailed job description and main responsibilities
Whilst experience of the All Age Continuing Care process is desirable, this is an excellent opportunity for Administrators to increase their knowledge and understanding and enhance their skills whilst being part of an experienced and supportive team.The post holder will also be expected to provide cross cover across all admin functions within the ICB where required.
NENC ICB offers a competitive salary, access to the NHS pension scheme, annual leave between 27 and 33 days annual leave plus bank holidays, access to a wide range of discounts as an NHS employee and flexible and agile working options.
Person specification
Qualifications
Essential criteria- Educated to NVQ level 3 in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
- GCSE qualifications
- Appropriate NVQ level 3 in Business Administration
- Understanding of clinical / medical systems
Experience
Essential criteria- Demonstrable experience of working in an administrative role.
- Experience of working with computerised data systems.
- Experience of working with Microsoft Office applications including Word, Excel and Outlook.
- Experienced in the use of email, and electronic diary management Setting up office systems
- Experience of working with other professional teams and/or members of the public
- Experience of working in the NHS/Local Government
- Previous experience of working in a Continuing Health Care Team
The use of Artificial Intelligence: Whilst the ICB are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
UKVI Sponsorship: Please note that North East and North Cumbria ICB do not hold a UKVI sponsorship license. Therefore, we are unable to proceed with applications that require sponsorship.
Reasonable Adjustments: If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.
Fit & Proper Person Regulations: Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.