Bladder and Bowel Administrator
The role will include booking appointments using the electronic appointment system, dealing with clinical letters, plus duties involving in ensuring the booking system is maintained to a high standard at all times. The post holder will act as the first point of contact for the Service dealing with patients, health professionals and members of the public; dealing with queries efficiently and ensuring messages are passed to the relevant staff.
The Administrator will need to be able to manage and prioritise their own workload as well as being able to work as part of the team. They must have excellent IT skills, and a professional and methodical approach to work. The Administrator is a key part of the team and will ensure an effective and efficient administrative service is provided to the clinical teams and to peers, by covering their work in times of sickness/absence and Annual leave and carry out any other duties as designated by the Bladder and Bowel Care Service team when required.
A flexible approach to work is essential to meet the needs of the service, together with a good telephone manner. Opportunities exist for the post-holder to make recommendations for service improvement by working alongside the greater admin team and attending administration meetings.Working Pattern: The working pattern will be working Monday to Friday 09:00-17:00 or 0830-1630. The role improves and supports the working lives and productivity of our clinical team. Interview Date: Wednesday 23rd of October For further information please contact: Ashley Hunt, Admin Team Lead on 01392 208430, ashley.hunt3@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential.
We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills.
Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.