Senior Administrator
Job overview
Child and Family Health Devon
Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our friendly team based at Oaklands Court, Tiverton.
The Senior Administrator will be part of a wider Business Support function supporting the Assertive Outreach clinical team.
The post holder will have a key role in providing secretarial, administrative and organisational support across the full range of office and service activities, including the smooth running of the office, reception and front of house duties and secretarial/administrative support to a range of frontline clinicians & managers.
This is a permanent position working 22.5 hours per week.
Main duties of the job
Main duties include:
- providing excellent customer service by responding to incoming telephone queries in a timely and accurate way
- general administrative tasks
- use of electronic systems
- preparation of electronic and paper files
- assisting with reporting and compilation of data
- producing letters and reports
- processing of incoming correspondence
- Support to Consultant Psychiatrists
- Diary management
Why work with us - 1 (pagetiger.com)
Working for our organisation
Children and Family Health Devon provide health services for children, young people and families across Devon. Our hope is that our services help children and young people to feel healthy, happy and safe.
Careers - Children and Family Health Devon
Detailed job description and main responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification
Full training will be provided in this friendly team.
Person specification
Knowledge
Essential criteria- Computer Literate
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
- Willing to undertake training relevant to the post
- Good knowledge of a wide range of office procedures
Experience
Essential criteria- Clerical, administrative or reception experience (minimum 1 year).
- Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.
Qualifications
Essential criteria- Good general education e.g. GCSEs or equivalent.
- NVQ level 3 Business Administration or equivalent experience
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION- We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly
- Please read the job description and tailor your application to reflect the role
- Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
- Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band
- If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion
- It is your responsibility to assist us in the timely receipt of appropriate references
If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.