Dutch Speaking Customer Service Role
Cambridge
Our client, a luxury holiday lettings and rental company, is looking for a Customer Service Administrator who can speak Dutch fluently to join their team. The Customer Service Administrator must be a native speaker, or fluent in, Dutch (written and spoken) as well as English.
You will need to be able to work well within a small team and must be capable of multi-tasking in a busy role without losing attention to detail. As a small business, our client prides themselves on outstanding customer service; you must have excellent organisational skills and exceptional customer service skills.
The role is a hybrid role and the hours are very flexible. Initially the role will be part time but there is the opportunity for the role to become full time. The role will be 20 hours a week, there is flexibility how this can be worked, but we would need 2 hours on a saturday and 2 hours on a sunday, at a time of your choice, and this can be home worked over the week end.
Your primary role will be acting as the first point of contact for customers who will be either calling or emailing regarding property enquiries.
Primary responsibilities will include:
- Dealing with customer enquiries (telephone and email).
- Acting as the first point of contact for any customer complaints - either dealing with them personally with excellent interpersonal skills or escalating where necessary.
- Assisting colleagues whenever necessary.
You will need to be able to work well within a small team and must be capable of multi-tasking in a busy role without losing attention to detail. As a small business, our client prides themselves on outstanding customer service; you must have excellent organisational skills and exceptional customer service skills.
This role requires candidates to be fluent in Dutch (written and spoken) as well as English (written and spoken).
McDonald'sCambridge
a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs...
TescoBury St Edmunds, 21 mi from Cambridge
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