Senior Technical Manager
Service Care Solutions Staines
Senior Technical Manager
Location: Staines Upon ThamesHourly Rate: £46.66 - £49.34 per hour Umbrella LTD
Department: Repairs & Maintenance
Reports to: Head of Project Delivery
Start date: ASAP
Our client based in Surrey are seeking a Senior Technical Manager to drive and manager their repairs and maintenance operations, ensuring projects are delivered to the highest standards of quality, compliance, and customer satisfaction.About the Role
In this pivotal role, you will oversee technical advice, project management, and due diligence services, ensuring property projects are completed on time, within budget, and meet all statutory and regulatory requirements. You will lead high-performing teams and contribute to strategic improvements that enhance operational efficiency and customer experience.Key Responsibilities
- Lead and manage surveying and case management teams to deliver technical support and specialist projects, including adaptations and compliance-focused initiatives.
- Provide expert guidance on property condition issues, latent defects, and legal disrepair claims.
- Collaborate with external stakeholders, contractors, and third parties to ensure seamless service delivery.
- Oversee budget planning, financial modeling, and lifecycle cost management for day-to-day repairs and voids.
- Monitor and respond to customer feedback, complaints, and regulatory inquiries to drive service improvements.
- Ensure compliance with current regulations and prepare for future legislative changes.
- Work closely with procurement teams to onboard and manage contractors and partners effectively.
- Qualifications: HNC/Degree in Construction, Building Services Engineering, or a related field.
- Experience: At least 5 years in building or housing management with a proven track record in technical leadership, health & safety, and legal disrepair case management.
- Skills: Strong leadership, organizational, and communication skills, with proficiency in IT tools such as Excel and PowerPoint.
- Membership: Professional membership in a relevant body (e.g., RICS) is desirable.
- Other Requirements: A full driving license and access to a vehicle are essential.
- Lead impactful projects across a diverse portfolio of housing assets.
- Be part of a forward-thinking organization committed to innovation and customer-focused solutions.
- Work in a collaborative environment that values professional growth and development.
How to Apply
If interested or require further information please feel free to get in touch via email at james.glover@servicecare.org.uk or Call James at SCS 01772 208967
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