Full Time - Information Governance Delivery Manager - Band 7
Job overview
Working across the Surrey Heartlands Integrated Care Board (ICB) and Integrated Care System (ICS) area, the post holder is responsible for supporting the effective delivery of the Surrey Heartlands ICB annual IG Improvement & Work Programme(s), which details the activity required to demonstrate continual improvement with respect to compliance with the requirements of data protection legislation and the NHS Data Security & Protection Toolkit.
Main duties of the job
The role will support effective partnership working and delivery of integrated care activities at scale within the Surrey Heartlands ICS Partnership area and at place (e.g., within Provider Led Partnerships and Primary Care Networks (PCN)).
The post holder will support the effective and compliant delivery of Surrey-wide lead roles and Integrated Teams which require the processing of confidential identifiable patient data (including Continuing Health Care and also Safeguarding of both Adults and Children) and therefore the post- holder will be required to provide advice, guidance, and support to ICS teams regarding the mapping of data flows for their activity and the legal basis for processing persona data.
The job description and person specification provided are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
Working for our organisation
Surrey Heartlands is a partnership of organisations working together – with staff, patients, their carers, families, and the public – to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable partnerships (ICP’s) , each working together to deliver a shared vision across Surrey.
The 4 ICP’s are known as:
- North West Surrey Alliance
- Guildford and Waverley Alliance
- Surrey Downs Health and Care
- East Surrey Place
We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.
Don’t match every criterion on the job description? Contact Human Resources to find out what roles us or our partners may have that matches your skills or if the roles we have advertised could be developmental posts that you could grow into.
Detailed job description and main responsibilities
Please see attached the job description and the person specification attached in advert for review please download for further details.
Person specification
Knowledge, Training and Experience
Essential criteria- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
- Post-graduate degree in Management Studies or equivalent
- Significant experience of successfully operating in a politically sensitive environment
- Evidence of continued professional development
- Demonstrated experience of coordinating projects in complex and challenging environments
- Experience of managing risks and reporting
- Experience of drafting briefing papers and correspondence at SMT level
- Experience of monitoring budgets and business planning processes
- Understanding of the public sector
- Demonstrated experience in a Healthcare environment.
- Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project
Analytical
Essential criteria- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of setting up and implementing internal processes and procedures
Communication & Relationship Skills
Essential criteria- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and giving presentations to a varied group of internal and external stakeholders
Planning Skills
Essential criteria- Demonstrated capability to plan over short, medium and longterm timeframes and adjust plans and resource requirements accordingly
Physical Skills
Essential criteria- Working knowledge of Microsoft Office with intermediate keyboard skills
Equality and Diversity
Essential criteria- Understanding of and commitment to equality of opportunity and good working relationships
Autonomy
Essential criteria- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
Other
Essential criteria- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Professional calm and efficient manner
- Effective organiser
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals
- Experience of managing a team without direct line management
- Ability to demonstrate the NHS and ICS values and behaviours in all aspects of work and interactions with colleagues, stakeholders, patients and service users.