[ref. c26614900] Temporary Helpdesk Assistant
CBW Staffing Solutions Limited Hatfield
Temporary Helpdesk Assistant - Hatfield, Hertfordshire - Up to £12.50 per hour
Are you an experienced Helpdesk Assistant looking for a new challenge?Do you have a background in facilities management?
If so, we’d love to hear from you!
CBW is currently recruiting for a Helpdesk Assistant role with a well-established FM service provider based in Hertfordshire. In this role, you'll be responsible for typical Helpdesk Assistant duties, including Placing orders for planned maintenance and minor works as required
Hours/details
Monday to Friday08:00am to 17:00pm
Immediate start!
Temporary contract - 9 months
£12.50 per hour
Key duties & Responsibilities- Answer, screen and transfer inbound phone calls emails, portal requests, to our helped desk
- Distribute tasks from the help desk to the relevant facilities team
- Close tasks down after completion by the facilities team
- Coordinate office moves with PA/ secretarial teams
- General clerical duties including photocopying, fax and mailing
- Maintain electronic and hard copy filing system
- Retrieve documents from filing system
- Handle requests for information and data
- Resolve administrative problems and inquiries
- Schedule and coordinate appointments and travel arrangements for facilities move teams
- Open, sort and distribute incoming invoices
- Maintain office supply inventories
- Coordinate maintenance of office equipment
- Coordinate and maintain records for parking and petty cash
- At least 3 years in the maintenance industry.
- Must be confident as you will be dealing with customer issues
- Knowledge of Scheduling Engineers daily routes.
- Knowledge of scheduling systems
- Must be able to invoice
- Knowledge of raising purchase orders
- Good communication skills as will be dealing with engineers & clients.
Send your CV to Brooke at CBW Staffing Solutions for more information.
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