Perishable Airfreight Customer Care Specialist
Kuehne + Nagel Hillingdon
Perishable Air Logistics Customer Care Specialist
Ready to chart a course for a long-term career with a global logistics leader? Join our Air Logistics Perishable team in London and become part of our ongoing success story!
If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre.We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life
As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.- Pro-actively advise and consult Customers to ensure satisfaction
- Monitoring Customer Shipments in order to provide proactive updates to customers and to problem
- Inclusion and transfer of customer requirements into the Kuehne-Nagel systems (including sold rates and
- Field Complaint Calls, and provide problem resolution in alignment with stakeholder
- Qualification of customer inquiries, Provision of Quotations within corporate guidelines for pricing up-selling, and requisite follow up and closure.
- Extensive experience within the Air Logistics industry
- Outstanding customer service, influencing and consultative skills
- Excellent written and verbal communication and negotiation skills in English level C1
RichemontLondon, 13 mi from Hillingdon
HOW WILL YOU MAKE AN IMPACT?
• First point of contact for customer queries: email, telephone & face to face
• Answer queries or pass on to the appropriate department
• Receiving & processing orders from the Sales Team, Distributors & Wholesale...
Fairford AssociatesEaling, 3 mi from Hillingdon
providing excellent customer service.
• For this role the client will pay for a DBS check, so candidates must be able to pass this.
• Candidates for this role must reside in West/North West London in order to be within a reasonable journey of Wembley where...
London, 13 mi from Hillingdon
and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview:
Customer Service Specialist works with clients...