Customer Service Administrator - Crawley

placeCrawley calendar_month 

Customer Service Administrator Temp - Immediate Start

Monday to Friday, 8:00 AM to 4:00 PM OR 10.30AM – 6.30PM

Occasional Weekend work once trained, one Saturday a month with a day off in the week

Pay £11.70 per hour

Crawley, office based role

Our key client based in Crawley are seeking a temporary Customer Services Administrator this is a possible temp - perm role for the right candidate.

Key Responsibilities:

  • Efficiently schedule patient appointments from incoming referrals.
  • Speak to customers on the phone regarding their bookings.
  • Upload documents onto the system
  • Handle referral letters through phone, post, or email with effectiveness.
  • Collaborate with a diverse group of stakeholders.
  • Accurately document appointment information on IT systems, databases, or spreadsheets.
  • Maintain strict confidentiality in accordance with GDPR

Qualifications:

  • Exceptional customer service and telephone skills.
  • Administration skills
  • Proficiency in IT
  • Strong interpersonal and excellent written and verbal communication skills.

If this sounds like a role for you please apply on line and Claire will be in touch.

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