Customer Service Administrator
Michael Page Burgess Hill
About Our Client
Our client is a prominent player in the insurance industry. With a customer-centric approach, the company is renowned for its high-quality service and its commitment to employee growth and development.
Job Description
As a Customer Service Administrator your responsibilities will include:
- Provide exceptional customer service via phone, email, and live chat.
- Manage and resolve customer complaints professionally.
- Process insurance applications and renewals accurately.
- Handle administrative tasks such as data entry and record management.
- Coordinate with other departments for query resolution.
- Assist in the implementation of customer service policies and procedures.
- Identify opportunities for service improvement.
- Participate in team meetings and training sessions.
The Successful Applicant
A successful Customer Service Administrator should have:
- Proficiency in MS Office and CRM software.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- A customer-focused approach and the ability to handle pressure.
- A competitive salary ranging from £13.50 - £14.50 per hour
- A supportive work environment that promotes professional growth.
- Comprehensive training and development opportunities.
- Opportunity to work with a diverse and dynamic team in the insurance industry.
- Long term maternity cover
Crawley, 9 mi from Burgess Hill
Customer Service Administrator Temp - Immediate Start
Monday to Friday, 8:00 AM to 4:00 PM OR 10.30AM – 6.30PM
Occasional Weekend work once trained, one Saturday a month with a day off in the week
Pay £11.70 per hour
Crawley, office based role...
Office Angels, UKCrawley, 9 mi from Burgess Hill
Job Title: Customer Service Administrator
Location: Outskirts of Hassocks - must have access to a car due to the office location
Salary: £25,000 - £26,000
Hours: Monday - Friday, 37.5 hours per week
Are you a personable, customer-focused...
Michael PageBromley, 29 mi from Burgess Hill
to customer accounts
• Ensure compliance with company policies and regulations
• Participate in regular team meetings and training sessions
The Successful Applicant
A successful Customer Service Administrator should have:
• A strong background in customer...