Band 7 Lead Patient Safety Reviewer - Bath
NHS Jobs Bath
Functional Responsibilities: Leadership and Management Have frequent visible contact with services, staff, patients and their careers, to advocate Patient Safety systems and principles, and provide feedback about the Trust services, ensuring that concerns that are raised are dealt with quickly and efficiently.
Line manage Patient Safety Reviewers to collaboratively deliver a portfolio of work and incident reviews. Matrix manage across a range of teams to support delivery of the organisations Patient Safety Strategy. Promote, develop and role model high standards of clinical care, identifying best practice in the delivery of Mental Health services.
Work in conjunction with Nursing and Quality colleagues to negotiate changes in practice to support and where agreed ensure the achievement of the Trusts and the Nursing and Quality Directorates Objectives. Facilitate others contribution and to share leadership, nurturing capability and continuing development of oneself and others in area of practice.
Positively promote at all times the equality of opportunity in service delivery and employment for patients and staff in accordance with the Trusts Policies, to ensure that no person receives less favourable treatment than another on the grounds of gender, marital status, race, religion, creed, colour nationality ethnic or national origin, sexual orientation or disability.
Patient Safety Incident Management and Reporting Deliver a caseload of incident reviews whilst providing expert clinical and practical support to staff involved in the process. Ensure clinical review and initial triage of incident reports, categorising serious incidents to assist in the identification of trends and provide clinical support to the Patient Safety/Complaints Manager with responses.
Ensure that thorough investigations are conducted into incidents using recognised methodologies. Draft complex reports outlining findings whilst ensuring robust action plans are compiled. Undertake analysis, thematic review and interpretation of complex facts or situations, including triangulation with organisational performance metrics.
Develop and compare a range of proposed options for improvements and actions which can result from the investigation of complaints, litigation, service user feedback and incidents. Plan and organise activities within the Patient Safety Team, ensuing the effective use of resources, systems and processes.
Produce accurate, timely and concise reports as required for use within the Trust and to external stakeholders. Analyse data and trends to support the clinical governance agenda. Identify, populate, review, update and report upon action plans in relation to learning from incident reviews and make recommendations/guidance to ensure meaningful and sustainable improvements in practice and service provision.
Support the development and implementation of systems which ensure that change from action plans are embedded. Review all Incident Review reports and ensure documentation is in line with Trust Policy and any relevant professional registration.
Quality Improvement Support the Patient Safety Specialist and Deputy Head of Patient Safety to enable incident review activity to become integral to improvement in the quality of the services provided by the Trust. Support, and where appropriate lead, the development and delivery of quality improvement plans that result from incident reviews.
Communication Identify, communicate and support patients/service users and carers regarding investigations and communicate with relevant Nursing and Quality Directorate colleagues to involve them in incident reviews. Exercise empathy, tact and understanding when discussing health issues as is often emotive for patients and carers Ensure information in relation to learning from incident reviews are effectively communicated within the Trust.
Administration and Information Management Be aware of relevant organisational policies relevant to the role and incident reviews. Be aware of the sensitive nature of information handled and shared, giving due consideration to General Data Protection Regulations.
Key Working Relationships: The post-holder will work directly with: Members of the Directorate Clinical Directors and Quality Directors Key internal teams including Safeguarding and Health and Safety. Trust Solicitors Coroners Officers Inquiry and Review Panel Lead Officers Clinical Commissioning Groups and Integrated Care Systems NHS England and Improvement Members of the public whom are involved in the incident review processes.
Line manage Patient Safety Reviewers to collaboratively deliver a portfolio of work and incident reviews. Matrix manage across a range of teams to support delivery of the organisations Patient Safety Strategy. Promote, develop and role model high standards of clinical care, identifying best practice in the delivery of Mental Health services.
Work in conjunction with Nursing and Quality colleagues to negotiate changes in practice to support and where agreed ensure the achievement of the Trusts and the Nursing and Quality Directorates Objectives. Facilitate others contribution and to share leadership, nurturing capability and continuing development of oneself and others in area of practice.
Positively promote at all times the equality of opportunity in service delivery and employment for patients and staff in accordance with the Trusts Policies, to ensure that no person receives less favourable treatment than another on the grounds of gender, marital status, race, religion, creed, colour nationality ethnic or national origin, sexual orientation or disability.
Patient Safety Incident Management and Reporting Deliver a caseload of incident reviews whilst providing expert clinical and practical support to staff involved in the process. Ensure clinical review and initial triage of incident reports, categorising serious incidents to assist in the identification of trends and provide clinical support to the Patient Safety/Complaints Manager with responses.
Ensure that thorough investigations are conducted into incidents using recognised methodologies. Draft complex reports outlining findings whilst ensuring robust action plans are compiled. Undertake analysis, thematic review and interpretation of complex facts or situations, including triangulation with organisational performance metrics.
Develop and compare a range of proposed options for improvements and actions which can result from the investigation of complaints, litigation, service user feedback and incidents. Plan and organise activities within the Patient Safety Team, ensuing the effective use of resources, systems and processes.
Produce accurate, timely and concise reports as required for use within the Trust and to external stakeholders. Analyse data and trends to support the clinical governance agenda. Identify, populate, review, update and report upon action plans in relation to learning from incident reviews and make recommendations/guidance to ensure meaningful and sustainable improvements in practice and service provision.
Support the development and implementation of systems which ensure that change from action plans are embedded. Review all Incident Review reports and ensure documentation is in line with Trust Policy and any relevant professional registration.
Quality Improvement Support the Patient Safety Specialist and Deputy Head of Patient Safety to enable incident review activity to become integral to improvement in the quality of the services provided by the Trust. Support, and where appropriate lead, the development and delivery of quality improvement plans that result from incident reviews.
Communication Identify, communicate and support patients/service users and carers regarding investigations and communicate with relevant Nursing and Quality Directorate colleagues to involve them in incident reviews. Exercise empathy, tact and understanding when discussing health issues as is often emotive for patients and carers Ensure information in relation to learning from incident reviews are effectively communicated within the Trust.
Administration and Information Management Be aware of relevant organisational policies relevant to the role and incident reviews. Be aware of the sensitive nature of information handled and shared, giving due consideration to General Data Protection Regulations.
Key Working Relationships: The post-holder will work directly with: Members of the Directorate Clinical Directors and Quality Directors Key internal teams including Safeguarding and Health and Safety. Trust Solicitors Coroners Officers Inquiry and Review Panel Lead Officers Clinical Commissioning Groups and Integrated Care Systems NHS England and Improvement Members of the public whom are involved in the incident review processes.
For more details please see JD attached
Avon and Wiltshire Mental Health Partnership NHS TrustBath
supports a depth of learning.
Main duties of the job
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