Family Engagement Manager (Scale 2) - 25hrs
Role overview
Have you got what it takes to support prisoners, their families and significant others?
Pact is a highly respected independent charity that works across England and Wales to develop and deliver a range of innovativeservices, providing practical and emotional support to prisoners and their children and families.
About the Role:
- To lead the delivery of Pact’s family engagement services in line with contractual requirements, the prison’s operational and
procedures.
- To deliver family-focused casework services including assessments, advocacy, structured interventions, case reviews and
- To manage the Visits Centre and its staff to ensure visitors have a positive visitor experience.
Aims:
- To promote the health and well-being of prisoners, family members and significant others during an individual’s stay in
- Delivering and managing effective and responsive family support services so that positive family relationships are maintained,
- Ensuring that children, families and prisoners are treated with dignity and respect, their voices are heard, they are involved
- Continuously working to improve continuity of care and support for family members and carers and, by extension, people in
custody
About You:
To be successful in this role you will have demonstrable capacity to coordinate a broad service, as well as experience andunderstanding of working with prisoners and their families in a challenging multi-agency environment both in custody and Pact
visitor centres.
You will have excellent customer service and IT skills.
You will also have excellent organisational skills and the ability to manage a demanding workload.
You will have the ability to contribute to planning and development of Pact’s work and have knowledge of safeguarding/childprotection practice.
Furthermore, you will have excellent interpersonal communication skills and ability to work in build partnerships with a range ofagencies.
How to apply:
If you feel that you meet the requirements of this exciting role please complete an application form by clicking the `apply now`button.
- We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are
interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment topost is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that beingbankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison. Please note, this
role is also subject to a CTC Check.
If you have lived overseas for 12 months or more (in the past 10 years while aged 18 or over), a certificate of good conduct fromthe Police Force of the country of residence will be required.