Family Engagement Manager (Scale 3)
Prison Advice and Care Trust Wotton-under-Edge
Role overview
Position Overview:
We are offering an opportunity for the role of Family Engagement Manager at HMP Eastwood Park. In this role, you will overseePact's visitor centre services, including managing the prison's booking line service, family visit catering, play sessions for
children during family visits, and family-focused interventions such as homework clubs, special visits, and themed family days.
Additionally, you will support families' access to secure video visits and coordinate with our subcontractors in the Visits
Centre.
Key Responsibilities:
- Manage the visitor centre provision at HMP Eastwood Park.
- Oversee the prison's booking line service.
- Coordinate family visit catering services.
- Facilitate play sessions for children during family visits.
- Implement family-focused interventions, including homework clubs, special visits, and themed family days.
- Support families' access to secure video visits.
- Liaise with subcontractors in the Visits Centre.
About You:
To thrive in this role, you should possess:
- Demonstrable ability to coordinate a broad range of services.
- Experience and understanding of working with families in a challenging multi-agency environment, preferably involving offenders
- Excellent organisational skills and the capacity to manage a demanding workload.
- Ability to contribute to the planning and development of Pact’s family work.
- Knowledge of safeguarding and child protection practices.
- Exceptional interpersonal communication skills and the ability to build partnerships with various agencies.
support and services available to them. If you are passionate about family engagement and have the relevant skills and experience, we encourage you to apply.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovativeservices. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have
resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of
every human being, and our work focuses on human relationships, family and community. We are committed to achieving high standards
of quality in all that we do.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eyecare scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to
further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be
supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `applynow` button.
- We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are
interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment topost is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that beingbankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
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