Senior Administration Assistant

Job overview

To provide day to day effective and efficient administration support of a branch of the Care Group:

• Support administration teams be able to work to deadlines and prioritise workload, ensuring effective support for the achievement of contracted targets
• Maintain a high level of confidentiality
• Deal with administrative tasks to deliver a positive outcome
• Supervise and line management administrative staff on a day to day basis
• Ensure necessary cover at all times

• Provide a senior confidential, quality administrative service to an identified branch of services within the Care Group
• To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies
• Have an understanding/knowledge and be able to work towards the KPI’s and targets set by the commissioner
• Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy
• Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member
• Update annual leave rota and daily cover rota to ensure there is adequate cover at all times
• Ensure the smooth running of the administration staff ensuring all areas/clinics are covered on a day to day basis; including liaising with clinical staff when required

Working for our organisation

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

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To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

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Detailed job description and main responsibilities

Please view the attached job description and person specification to view the full details about the role

Person specification

Knowledge, Training & Experience

• Educated to NVQ 2 level or equivalent in appropriate subject e.g. Business Admin
• Demonstrable experience of working in a busy environment, office procedures, and workload management

• Previous NHS experience or other large public sector organisation

We welcome applications from individuals who may require sponsorship [if eligible] under the skilled worker or health & care visa route. Please note, not all vacancies are eligible for sponsorship.

Before applying, you can make a self-assessment of potential eligibility for sponsorship using the criteria for the skilled worker visa under the UK’s point’s based immigration system here: https://www.gov.uk/skilled-worker-visa