*INTERNAL MPFT APPLICANTS ONLY* Business Support Officer - Rugeley
Job overview
We currently have an exciting opportunity for a Business Support Officer to join our Neurodevelopmental Portfolio.
Base: Anglesey House, RugeleyHours: 37.5hrs hours per week
Pay scale: Band 4
Do you have an administrative background and possess initiative? Do you have an eye for detail along with good organisational, analytical and communication skills?
This is a fantastic opportunity to fulfil the role of Business Support Officer in our Neurodevelopmental Portfolio. The post holder will provide business support to the Service Manager for the Neurodevelopmental portfolio, which includes CYP Autism, Children’s LD and Keyworker services.You will establish and maintain a business support infrastructure, necessary to assist the Teams in meeting the Trust, regional and national objectives and targets. This will include the development of systems and processes to monitor performance against the Trust’s Key Performance Indicators.
An excellent knowledge of data interpretation and management is required.
Main duties of the job
To analyse reports and extract data from all report formats for all Key Performance Indicators (Quantity & Quality) and feed this back to Service Manager and Operational Team Leaders in a format that can be used within Services/Teams for planning and supervision purposes.
Required to have the authority/ability to approach individual clinicians and highlight performance issues and request action. To escalate poor performance/compliance as necessary via the Operational Team Leaders with a requirement to further escalate if deemed necessary via Service Manager.
To work with Corporate Services to identify areas of under-recording of clinical activity and work within the Services/Teams to improve recording and data quality.
Working for our organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, milage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for more information about the role.
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Please note, we may be required to close this vacancy early if we receive a high volume of applications.
Person specification
Qualifications
Essential criteria- NVQ Level 3 Business Administration (or equivalent level of experience)
- OCR/ RSA III or equivalent experience
- To undertake training, where necessary to ensure own personal development and to develop new skills necessary to successfully carry out duties of this post.
- BTEC Diploma in Business Administration (Level 1)
Experience
Essential criteria- Significant experience in administration duties
- Previous experience of setting up office/administrative systems
- Experience of analytical processes
- Good working knowledge/experience of Microsoft Office, including Outlook, Word, Excel and PowerPoint
- Ability to work autonomously, prioritise own workload and act on own initiative to agreed deadlines.
- Ability to plan, schedule and organise day to day work
- Understanding of Mental Health Services
- Experience in the NHS