Administrator

Administrator - Edinburgh City Center - Salary up to £25,000 DOE

CBW is excited to be working with a leading facilities company based in Edinburgh City Center. This is an excellent chance for experienced customer service professionals to take the next step into planning administration within a dynamic and well-established organisation.

Key Responsibilities:

• Assist the FM team with day-to-day administrative tasks, including handling emails, phone calls, and correspondence.
• Maintain and update records related to maintenance, service contracts, and compliance documentation.
• Prepare reports, presentations, and meeting minutes as required.
• Manage purchase orders, invoices, and procurement processes for FM-related supplies and services.
• Act as the first point of contact for FM-related queries and service requests.
• Log and track work orders, ensuring timely responses and updates.
• Liaise with contractors and internal teams to schedule maintenance, repairs, and inspections.
• Monitor and follow up on outstanding tasks to ensure issues are resolved promptly.

Person Specification:

• Strong administrative and organizational skills.
• Excellent communication and customer service abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and FM software (e.g., CAFM systems).
• Ability to manage multiple tasks and prioritize workload effectively.
• Knowledge of health and safety regulations and compliance requirements (desirable).
• Experience in working within a Facilities Management environment (preferred).
• Previous experience in an administrative role, ideally within FM or a similar environment.
• Familiarity with FM operations, property management, or building maintenance (advantageous).
• Strong IT skills and experience working with databases and reporting systems.

Salary & Benefits:

• Salary up to £25,000 DOE
• 25 days annual leave plus bank holidays
• Generous workplace pension scheme
• Training, development & progression opportunities
• Monday to Friday 8am - 4.30pm