Child Maintenance Service - Communications Design Manager

We are transforming and modernising our service at the same time as delivering a vital service to millions of separated families across the country who rely on us.

Colleagues working in CMS are passionate about supporting our customers. We are committed to providing colleagues with clear, accessible and engaging communications that help them to do their jobs well. We also want to share our progress with the public, stakeholders and citizens, reflecting the reality of our work and our achievements.

As a Higher Executive Officer (HEO) within the CMS Communications team, you will work closely with the rest of the team, and contribute to the development of audience-focused, visually engaging content. You will play a key role in creating fresh, innovative, engaging and visually impactful communications products and campaigns that communicate CMS policies and campaigns.

This position is a fantastic opportunity to work within a fast-paced in-house team, producing high-quality visuals and content.

You will:

• Design visually appealing and accessible products across a range of media to support CMS internal communications activities, including business communications, colleague campaigns change projects, conferences and annual events.
• Develop communications plans and advise stakeholders on suitable communications solutions and channels to engage audiences and maximise reach.
• Regularly gather insight from a range of sources across CMS and generate actionable insights to improve quality and effectiveness of communications products.
• Develop clear, concise and engaging content for internal and external communications that aligns to the CMS style and tone of voice.
• Manage and develop an Executive Officer (EO), building their communication and leadership capability, quality assuring their work and supporting them to perform at their best.
• Take an active approach to self development, seeking to constantly adapt and update your skillset.