Internal Account Manager
Ess Employment Yate
LOCATION: Yate
START DATE: ASAP
PAY: £27,000 per annum + bonus after qualifying period
TEMPORARY TO PERMANENT
WORKING HOURS: 08.00-17.00 Mon-Fri
Yate Office: 01454 310031
START DATE: ASAP
PAY: £27,000 per annum + bonus after qualifying period
TEMPORARY TO PERMANENT
WORKING HOURS: 08.00-17.00 Mon-Fri
Yate Office: 01454 310031
E: yate@ess-emp.co.uk
Vacancy – INTERNAL ACCOUNT MANAGER
We are seeking an experienced Internal Account Manager to work for our well-established client in Yate. The role involves driving sales and maintaining strong relationships with customers, managing a portfolio of house accounts and non-trading accounts to ensure satisfaction, identify new business opportunities, and collaborate with cross-functional teams to achieve sales targets.
Key Responsibilities:- Put the customer at the centre and be passionate about customer service.
- Provide the highest levels of service from the business and organisations.
- Manage a portfolio of existing customers, ensuring high service levels and satisfaction.
- Act as the primary contact for assigned accounts, resolving queries promptly.
- Fully manage the administration of house and non-trading accounts.
- Build and maintain strong, long-term relationships with customers.
- Conduct regular check-ins and business reviews to understand customer needs.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Provide regular reports on account performance and sales progress.
- Present data, performance metrics, and presentations.
- Maintain a deep understanding of the company’s products and services.
- Stay updated on industry trends and competitor activities.
- Work with operations teams for seamless order processing and delivery.
- Liaise with marketing to support campaigns and new product launches.
- Attend trade shows and industry events.
- Proven experience in account management, sales, or customer-facing roles.
- Proactive and solution-oriented mindset.
- Strong analytical skills for sales data and customer insights interpretation.
- Strong communication and interpersonal skills.
- High attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Free car parking
- Company Pension Scheme
- Medical Insurance
- Free breakfast, tea and coffee!
In order to be considered for the role please email your cv at your earliest convenience to Rachel Hudson – rachel.hudson@ess-emp.co.uk
ESS EMPLOYMENT Ltd work with clients and candidates from a range of disciplines and place people in permanent, contract and temporary roles. Many of our candidates and clients come to us by recommendation and we are proud of our personal, professional and friendly approach to recruitment.See our website for more information www.ess-emp.co.uk
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