Health Care Support Worker
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
An exciting opportunity has arisen for a permanent Part-time Health Care Support worker within SBUHB Children's Outpatient Department.
The post involves day to day running of paediatric Outpatient departments at Morriston, Neath Port Talbot and Singleton Hospital and will require the HCSW to travel between sites.
We are looking for someone who will work flexibly within our Paediatric Outpatient departments to support children and young people during their out patient appointments, under the supervision of the Registered Nurse or Clinic Nurse.
The person we appoint needs to be motivated and enjoys working as part of a team. Paediatric experience as well as knowledge and skills of working in the NHS and IT systems is desirable. As a candidate you should be able to demonstrate a commitment to professional development and continual learning.
Main duties of the job
Support CYP attending outpatient area’s in three sites.
Assure excellent patient experience.
Follow infection control guidance for a safe delivery of service.
Assist the checking of equipment relevant for OPD department
Chaperone patient when required in appointment with consultant.
Weigh, height all patients who attend OPD for growth assessment.
Complete BP and observation checks on CYP.
Complete urinalysis checks on CYP.
Chaperone CYP to radiology.
Take part in audit for patient feedback of the service delivered in out patients.
Knowledge of CYP at development stages to communicate and support.
Work as part of a team across the three hospital sites and travel between sites during the working day.
Offer support and distraction during paediatric phlebotomy clinics
Support the clinician to ensure their clinics run efficiently.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification
Qualifications and Knowledge
Essential criteria- Level 2 in care or Ability to undertake a period of Induction and on the job training to include theoretical knowledge of care and a range of work related procedures, for example completion of a competency based workbook equivalent to Level 2 vocational qualification
- Ability to understand and comply with mandatory induction standards and Code of Conduct for Health Care Support Workers in Wales
- Level 2 vocational qualification in relevant health care related subject
Experience
Essential criteria- Experience of working as part of a team.
- Previous experience working with people in a caring capacity.
Skills and Attributes
Essential criteria- Good communication skills – verbal and written, with the ability to convey information clearly and sensitively.
- Ability to keep calm in stressful situations.
- Ability to demonstrate a caring and compassionate approach.
- Organisational skills, with the ability to plan and prioritise own workload efficiently.
- Ability to use technology to undertake the role for example Microsoft office, email, TEAMS etc.
- Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh (please delete as appropriate).
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply.All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK.If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.