Client Services Executive
Do you have a passion for media and technology? If so, this could be your dream role!
Job Title: Client Services ExecutiveLocation: Taunton, Somerset
Contract Type: Permanent
Salary Range: £24,000 - £27,000 per annum
Are you passionate about the media industry and technology? Do you enjoy working with large data sets and providing excellent customer support? If so, we have an exciting opportunity for you!
Our client, a global software company specialising in products for the media industry, is seeking a Client Services Executive to join their dynamic team.
We supported this company with a new recruit earlier this year and this is what they have to say about their experience so far...
'My first few weeks have gone really well, I have spent my time learning the ropes, sharing great banter with new colleagues (all of which are super friendly!), meeting colleagues in different offices across the world, virtually for now, although there has been talks regarding the arrangement of overseas trips in the near future, which will be incredibly exciting and such an amazing opportunity.It really seems that they care about who is working for them and want everyone to be happy, healthy and successful. Currently it just keeps getting better and better!'
Responsibilities:
- Provide outstanding application support for company's suite of software products
- Diagnose software errors and collaborate with developers on bug fixes
- Identify and resolve data and reporting issues, coordinating reissues with external data providers
- Offer training, support, and troubleshooting to clients via phone and email
- Assist clients in accessing and utilising company data analysis and planning software
Requirements:
- Highly computer literate with good knowledge of Excel and other Microsoft applications
- Strong mathematical and statistical skills
- Comfortable working with large data sets and conducting detailed analysis
- Excellent communication and interpersonal skills, with a professional telephone manner
- Attention to detail and problem-solving abilities
Perks and Benefits:
- Competitive salary range of £24,000 - £27,000 per annum
- Full training on the use of internal support tools
- Opportunities for professional growth and career development within this fast-growing company
- 25 days of annual leave, plus Bank Holidays, increasing with length of service
- Generous employer contribution to company pension scheme
Join our client's team and become part of a global organisation that works with industry-leading brands. Take this opportunity to make an impact in the media industry and embrace the exciting challenges that come with it.
If you are an outgoing, friendly, and proactive individual with a passion for media and technology, we want to hear from you!
Please either apply online, send your CV directly to taunton@office-angels.com or call Debbie on 01823 285440.
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