Motor Claims Handler
AIEL is owned by the Randall & Quilter Group of companies and carries an A- AM Best Rating. Also supported by Transatlantic Reinsurance (London) Ltd who are A+ rated by all the leading rating agencies.
We are now looking for them experienced Motor Claim Handlers.
Monday-Friday 8.30-5pm 1 hour lunchSalary £22-£30k DOE
No selling and no fee income targets so no bonus scheme.
25 days holiday plus stats
There are several public car parks nearby. Piccadilly train station is less than a 10 minute walk from the office, Oxford Road train station less that a 5 minute walk, Piccadilly bus station is less than a 5 minute walk and the tram stop in St Peter’s Square is only a couple of minutes away.
Job description;
Further exciting opportunities to join our growing business as we are looking to recruit further motor claims handlers, including credit hire claims handlers to deal with all aspects of motor claims, up to an individual handling authority, in accordance with company procedures and Legal Regulations and Protocols, ensuring claims are managed to successful conclusion.The role will involve the investigation, negotiation and settlement of claims, whilst ensuring potentially fraudulent claims are identified.
Duties will include; • Proactively dealing with cases- Logging motor FNOL claims.
- Making and assessing liability decisions.
- Processing emails from suppliers and third parties.
- Making payments to suppliers and third parties.
- Making and assessing liability decisions.
- Processing emails from suppliers and third parties.
- Making payments to suppliers and third parties.
- Maintaining a case load, actioning where/when necessary.
- Setting and amending reserves on files when necessary.
- Assessing FNOL claims for any fraud concerns.
- Processing claims evidence.
- Ensuring reserves are appropriately amended
- Maintaining a regular review of inactive cases
- Maintaining effective working relationships
- Be adaptable and a good team player with the ability to communicate effectively
- Have good time management and organisational skills
- Be confident in handling telephone queries
- Have an insurer/defendant background
- Must have a sound understanding of motor claims processes
- Experience of handling some potentially fraudulent claims and / or personal injury claims and / or some involvement in the MOJ process
- The ability to negotiate best possible settlements and the ability to make sound decisions
Your details will not be held, and we apologise that we are unable to contact everyone in person and thank you for your interest.