Senior Project Manager

Job overview

The post holder will support the Programme Director for Elective Recovery and Reform Programme and wider colleagues across the Trust Provider Collaborative and GM Integrated Care Board to successfully deliver the agreed work programmes.

The post holder will work closely with colleagues across the healthcare community to support elective recovery and reform; improving access for patients, reducing waiting times, and supporting increased productivity. This will include ensuring improvements in elective care contribute to ‘levelling up’, aligned to the broader health inequalities agenda, and working with partners across the system to ensure a collaborative approach to the transformed delivery of elective care.

For this role, having experience of working in an operational hospital role would be advantageous, as would working with Children’s services in a healthcare setting.

Main duties of the job

This will involve engagement on service development, scoping national and local priorities, formulation of specific and appropriate transformation intentions, and supporting the delivery of a programme of work to include outcome-based service specifications for all services and robust contractual performance monitoring and management of services.

• The post holder will collaborate with clinical and managerial colleagues to ensure care pathways support effective flow of patients between primary, community, intermediate and secondary care. Managing complex agendas, influencing partners and negotiating sometimes complex and conflicting relationships.
• Through strong leadership, transformational approaches and change management skills the post holder will develop, implement, and evaluate innovative models of care delivery that meets the needs of service users and commissioners alike. A primary focus will be to ensure improvements in patient / client outcomes and the safety, effectiveness, and experience of their care. Provide identification of transformation projects, development of project plans, milestones and risks and the delivery of efficiency to enable service transformation.
• The post holder will work closely with the Programme Director for Elective Care within their portfolio area and Clinical Leads to deliver the priorities identified within their programme of work.

Working for our organisation

This is an exciting time to join the Elective Recovery and Reform programme, you will work with a range of colleagues and stakeholders in order improve the waiting times for our patient population of Greater Manchester.

We are a team working on a number areas of elective reform and recovery. We are a supportive and inclusive team who are passionate about improving the waiting times for the GM population.

Detailed job description and main responsibilities

The post holder will support the Programme Director for Elective Care and wider colleagues across the Provider Federation Board and GM Integrated Care to successfully deliver the agreed work programmes. The post holder will work closely with clinical and managerial colleagues across the healthcare community to principally support transformation programmes, with the development and implementation of projects and

• This will involve engagement on service development, scoping national and local priorities, formulation of specific and appropriate transformation intentions, and supporting the delivery of a programme of work to include outcome-based service specifications for all services and robust contractual performance monitoring and management of services.
• Partnership working is essential across the healthcare, social care and volunteer community as we continue to break down barriers between organisations and reshape the way we use resources.

• Managing complex agendas, influencing partners and negotiating sometimes complex and conflicting relationships.
• Through strong leadership, transformational approaches and change management skills the post holder will develop, implement, and evaluate innovative models of care delivery that meets the needs of service users and commissioners alike. A primary focus will be to ensure improvements in patient / client outcomes and the

• Provide identification of transformation projects, development of project plans, milestones and risks and the delivery of efficiency to enable service transformation.
• The post holder will work closely with the Programme Director for Elective Care within their portfolio area and Clinical Leads to deliver the priorities identified within their programme of work.
• The post holder will be responsible for supporting the Operational Delivery plan for Elective Care which deliver high standards of care and which demonstrates achievement through quality and outcome indicators and drives efficiencies.
• In collaboration with Communication Leads responsible for developing adequate links between clinicians, health and social care professionals, public health and local authorities including the Community Voluntary Sector, ensuring that all are kept well informed and can influence changes.
• This job description and person specification are only an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
• The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Provider Federation Board and GM Integrated Care

• The post holder will be required to communicate to a wide range of internal and external stakeholders.
• Present complex information about projects, initiatives and services to a wide range of stakeholders in a formal setting.
• Commit to working and engaging constructively with internal and external stakeholders on a range of contentious issues.
• Nurture key relationships and maintain networks internally and externally, including national networks.
• Assist with public relations and marketing activities.
• Assist with Freedom of Information requests; keep under review the framework and in accordance with the legislation

• Support and contribute to the Elective Care Programme priorities.
• Oversee the implementation and development of Elective Care workstream strategy.
• Manage and contribute on leading on specific programmes of work.
• Manage and contribute to the lead specific transformation projects.
• Oversee coordination of tactical groups, Clinical Reference groups and sub-groups as required.

• Monitor performance against key national standards, seeking assurance and escalating issues where required.
• Be part of the new contracting approach.
• Establish and manage specific service and pathway improvement initiatives to deliver locality and national planning requirements for Care pathways (including accelerated pathways and new models of care)
• Working with key partners across primary and secondary care and the voluntary sector to deliver the GM objectives
• Represent the Elective Care program at GM and national forums as required

• Responsible for the day to day delivery of a range of redesign projects, across the Elective Care Programme
• To ensure plans are robust and sufficiently detailed to provide assurance that delivery will result in the service improvements / developments and financial benefits.
• Analyse complex data sets to enable the dissemination of performance information relating to demand management and be able to respond to all queries in relation to these.
• Interpret guidance to ensure new service models, service improvements and development of projects are in line with national agendas and the Elective Transformation Plan.
• Work with Lead Clinicians, to ensure full clinical engagement, and professional ownership and implementation of service transformation plans.
• In collaboration with Lead clinicians, lead regular meetings for work-stream leads and seek opportunities for new business so as to maximise advantages for patients and services.
• Work with other members of the team, providers and wider system partners to deliver the elective care objectives.
• Promote integration between professions and agencies and ensure services are co-ordinated across a whole system, reshaping and modernising care to improve patient outcomes and experience.
• Support procurement of scoping work for transformation services, and promoting resilience and translation of outcomes into plans.
• Ensure meaningful patient and public involvement and the use of patient and community feedback in the commissioning development, planning and improvement of service delivery.
• To operate in a political and sensitive environment.

• Providing knowledge when supporting the procurement of scoping work on health services and resilience and translate outcomes into plans.
• Working internally and externally to deliver projects, initiatives and services to time and in a cost effective way.
• To support the identification and sharing of best practice in all engagement.
• Support the portfolios of programmes in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits.
• Will be required to deliver challenging information to stakeholders across the Health and Social Care Economy
• Work with PFB and GM Integrated Care to evolve and develop predictive / early warning clinical / social quality dashboards that enable targeted intervention.
• To report immediately any incidents, accidents, complaints or other

• To have responsibility for the Health, Safety & Welfare of self and others and to comply at all times with the requirements of the Health & Safety s and procedures.
• To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.
• To work in accordance with GM Integrated Care policy to eliminate unlawful discrimination and promote equality and diversity in the workplace.
• To positively promote at all times the equality of opportunity in service transformation and delivery and employment in accordance with GM Integrated Care policies, regardless of age, disability, race, nationality, ethnic or national origin, gender, religion, belief, sexual orientation or domestic circumstances.

• To provide advance training to colleagues as required regarding the elective care work stream.
• Be responsible for contributing to the identification of own training and personal development needs and demonstrate a commitment to personal development.
• To support, motivate and develop other members of the staff team
• Provide support and advice to external colleagues

• Responsible for supporting the delivery of project and procurement of service's support delivery.
• Provide financial, activity, quality and other reports to the appropriate committees and boards, as part of the revised governance.
• Constantly strive for value for money and greater efficiency in the use of these budgets and to ensure that they operate in recurrent financial balance year on year.

• Highlight exceptions and risks ensuring mitigating action can be taken to keep the programme on track.
• Drafting detailed reports summarising status on issues, appraising outcomes, and providing progress reports for the Programme Director and Programme Boards.
• Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to projects.
• Analyse, interpret and present data to highlight issues, risks and support decision making.
• Prepare relevant reports and papers in relation to the relevant service areas within the portfolio as required.
• Prepare responses to the NHS England, Department of Health or other organisations / individuals on behalf of the Elective Care System Board.

Person specification

Knowledge, Training and Experience

• Educated to degree level or equivalent level of experience of working at a senior level in specialist area.
• Experience of project management/methodology and complex programme management skills.
• Experience of implementing service change within commissioning/ NHS provider.
• Experience of collaborative working with independent contractors and partners

Communication Skills

• Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at senior level.
• Good presentational skills for conveying complex concepts.
• Ability to use informed persuasion to influence others.

Analytical

• Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
• Ability to analyse and present complex data and information.

Other

• Working knowledge of Microsoft Office with intermediate keyboard skills.
• Ability to work without supervision, providing advice to the organisation, working to tight and often changing timescales Interpreting national policy for implementation.
• Embrace change, viewing it as an opportunity to learn and develop.

Please note this vacancy may close early after a sufficient number of applications have been received.

Please also note that if you are short listed for interview you will be contacted via email and it is important that you check your email regularly. If you do not hear from us by four weeks after the closing date then you may assume that on this occasion your application has been unsuccessful.

As a fair collection notice for all NHS employees previous service details will be requested electronically from their previous employer.

The successful candidate will be subject to the completion of satisfactory probationary period.

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