Collections Advisor

apartmentPage Personnel placeDenton calendar_month 

About Our Client

The organisation is a well-established entity in the Financial Services industry, boasting a team of over 500 dedicated professionals. With a national reach, they pride themselves on their quality service and customer-centric approach, making them a leader in their field.

Job Description
  • Manage customer accounts and ensure timely debt repayment
  • Develop and maintain positive relationships with customers
  • Provide excellent customer service, addressing inquiries and resolving issues promptly
  • Work within a team to meet and exceed collection targets
  • Adhere to company policies and industry regulations
  • Proactively identify opportunities to improve collection processes
  • Collaborate with other departments to ensure smooth operations

The Successful Applicant

A successful Collections Advisor should have:

  • Experience in a customer service environment, preferably within the Financial Services industry
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Proven track record in debt collection
  • Knowledge of industry regulations and guidelines
What's on Offer
  • Salary £22,308 per annum OTE up to £35,000
  • A supportive and professional work environment
  • Opportunities for professional development and growth
  • Competitive holiday leave
  • Unique opportunity to join a leading company in the Financial Services industry

We encourage all qualified candidates to apply and look forward to welcoming our new Collections Advisor to our team.

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