Collections Advisor - Manchester
Page Personnel Manchester
About Our Client
Our client is a leading financial services business with a strong presence in the UK market. With a team of over 1000 employees, they are committed to delivering high-quality products and services to their customers. The company is based in Manchester and prides itself on its supportive work environment and commitment to employee growth and development.
Job Description- Manage a portfolio of customer accounts, ensuring timely payment of outstanding debts.
- Offer exceptional customer service, resolving queries and issues in a professional manner.
- Work collaboratively with the Customer Service team to achieve department goals.
- Maintain accurate and up-to-date records of all customer interactions.
- Identify opportunities for improving processes and procedures within the department.
- Adhere to company policies and industry regulations at all times.
The Successful Applicant
A successful Collections Advisor should have:
- Excellent communication skills, both written and verbal.
- The ability to work well within a team and independently.
- Experience managing customer accounts and resolving queries.
- A commitment to providing exceptional customer service.
- The ability to handle difficult situations with professionalism and empathy.
- Salary £22,000 per annumannum.
- A supportive work environment based in Manchester.
- Opportunities for professional growth and development.
- Being a part of a team committed to delivering exceptional customer service in the financial services industry.
We encourage all interested candidates who believe they can contribute to our team to apply. This is a fantastic opportunity to join a well-established company and develop your career in the financial services industry.
Starling BankManchester
moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
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