Cheltenham - View Jobs Description
Key Duties and Responsibilities
- Greet every guest every time making every one of them feel welcome
- Provide fast, distinctive, warm, professional and intuitive service to all guests
- Carry out beauty and massage treatments within the Spa department.
- Be a proud ambassador of the Elemis brand, carrying out treatments in a professional manner.
- To have full knowledge of the Elemis products on offer
- To retail Elemis to all spa guests
- Conduct show rounds and spa tours.
- Keep the Spa clean and tidy.
- To do the daily cashing up and banking of the department.
- Previous experience in a similar role
- Experience and training within Elemis
- Level 3 Beauty Therapy qualification essential
- Excellent organisational and time management skills with attention to detail
- Ability to work under pressure, whilst maintaining a positive and can do attitude
- Guest focused with a genuine passion for delivering sensational service
- Confident Communicator
- Well presented, self-motivated and good team player
What we offer you:
- Paid Breaks
- Paid Overtime
- Bonus
- Commission
- Annual Service Charge (paid monthly and non-contractual)
- Staff Rates at 50 prestigious properties within the Pride Of Britain Hotels group
- Amazing discounts on food, drink and accommodation throughout the Michels & Taylor group
- Excellent rates for friends and family at Ellenborough Park and hotels within the Michels & Taylor group
- Discounts on Spa Treatments and Spa Products
- Long Service Awards
- Regular Social Events
- Refer a Friend Incentive Scheme
- Investment in Training and ongoing Professional Development
- Meals on Duty
- Free on site Parking
Caught between the Cotswold’s highest point and the stunning green gallops of Cheltenham’s world famous racecourse, our luxury 5* hotel in the Cotswolds is steeped in history and offers 90 acres of rustic countryside. For the opportunity to be part of an outstanding team, passionate about guest experiences please apply attaching a copy of your CV and confirming which position you would like to be considered for.
Ellenborough Park cannot offer any Live-In accommodation and In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
Job Types: Part-time, Zero hours contractPay: £12.49 per hour
Expected hours: 8 – 16 per week
Additional pay:
- Bonus scheme
- Commission pay
- Tips
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Licence/Certification:
- NVQ Level 3 Beauty Therapy (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person