Income Officer

Working Hours: 35 hours per week (Hybrid working)

Job Profile:

• Provide an efficient, effective and customer oriented service face to face, by phone and via email.
• Liaise with students, customers and external organisations with regards to managing outstanding debt and funding, including issuing statements and written correspondence
• Maintain clear records, negotiating payment plans and enforcing sanctions where necessary.
• Raise and process invoices using the financial system, assisting staff in this process where required.
• Review and allocate payments received/issued, ensuring all systems and records are accurate, complete and up to date.
• Ensure that all records are maintained correctly and efficiently.

Specification:

• IT and spreadsheet skills, proven use of Microsoft Office programmes.
• Experience of cashing and sales ledger administration duties
• Good understanding of fundamental sales ledger accounting and debt recovery principles
• Proven experience of working in a busy team, especially within the education sector
• Good communication skills at all levels.

This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out on the opportunity.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.