Administration Assistant

apartmentBetsi Cadwaladr University Health Board placeBodelwyddan calendar_month13/04/2025

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales .

Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Job overview

Working in a highly pressurised booking centre environment to provide a professional, efficient and effective administrative support to the booking service, inpatient ward and day unit for a variety of out patients clinics, day unit admissions and inpatient care.

Using initiative in sometimes complex situations to ensure that patient administration is maintained in line with local and national Cancer policies.

Work as part of a multi disciplinary team, supporting other team members to deliver patient focused service, providing administrative support to the outpatients department booking centre, in-patient ward and day unit at periods of absence. Therefore, the role requires individuals to have an understanding of the roles of a booking and ward clerk to provide cover when required.

Main duties of the job

An opportunity has arisen to join the Clinical Oncology and Clinical Haematology Team as an Administration Assistant.

The successful applicant will be adaptable and have the ability to work to in a fast paced environment undertaking a range of administration processes with confidence and efficiency including filing, collection of patient case notes for clinic and provide cover to Wards, Reception and Outpatient areas.

Applications are invited from those who wish to be selected to take part.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

NVQ 2 or equivalent
Good standard of education. Able to demonstrate English and Mathematics GCSE or equivalent

Desirable criteria

Knowledge of PAS.

Experience

Essential criteria

Experience within an office environment involving customer service.
Knowledge of Data Protection Act

Desirable criteria

Previous medical records or hospital based clerical experience

Skills

Essential criteria

Proven communication skills.
Flexible approach to the needs of the service
Able to meet tight deadlines and able to prioritise workload.

Desirable criteria

Welsh speaking

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK.

If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

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