Operations Manager
Manage and optimise repair operations to ensure efficiency, quality, and cost-effectiveness.Oversee electronics repair, refurbishment, and reverse logistics processes, ensuring maximum output while maintaining high standards.Develop and implement key performance indicators KPIs to monitor operational success.Plan and allocate resources effectively to meet customer demand for repair and refurbishment services.Lead and inspire teams to deliver high-quality repairs and continuous improvement initiatives.Drive quality improvements using Continuous Improvement CI methodologies.Develop and implement change programmes to enhance operational efficiency.Ensure compliance with Health & Safety regulations and industry standards.Work closely with HR to drive succession planning, recruitment, and staff development.
What We’re Looking For:
Proven experience in an Operations Manager or Senior Leadership role within an electronics repair, refurbishment, or reverse distribution environment.Strong leadership skills with the ability to build and develop high-performing teams.Experience in implementing efficiency, quality, and process improvement initiatives.Strong commercial and financial acumen, including budgeting, forecasting, and KPI management.Knowledge of Health & Safety laws and regulations, ideally IOSH qualified.Experience with Quality/Environmental management standards is desirable.Excellent problem-solving, communication, and decision-making skills.
What’s On Offer
Salary circa £65,000 with a quarterly bonus of up to 20.Private medical cover single membership, life assurance x4, and a generous pension scheme.Additional customer benefits available upon passing probation.The opportunity to join a succesful and substatially growing electronics repair business with a strong industry presence.
If you’re an experienced Operations Manager with a background in electronics repair, refurbishment, or reverse logistics, apply today