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Marshall Motor Group Penton Mewsey
Role: Warranty Administrator
Location: Mercedes- Benz Truck & Van Andover
Hours: Full time 45 hours per week, Monday to Friday
We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.
The role
As a Warranty Administrator, you will be part of the Aftersales team that work closely with our workshop and service advisor teams, overseeing processes related to warranty work and ensuring the correct steps are followed to complete warranty work correctly.
Who you are
Location: Mercedes- Benz Truck & Van Andover
Hours: Full time 45 hours per week, Monday to Friday
Salary: Basic Salary + OTE up to £35,400
Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal and more
Who we are
Marshall Motor Group is one of the UK’s largest car dealer groups representing 24 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 143 dealerships situated across 34 UK counties.We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.
The role
As a Warranty Administrator, you will be part of the Aftersales team that work closely with our workshop and service advisor teams, overseeing processes related to warranty work and ensuring the correct steps are followed to complete warranty work correctly.
Who you are
- You will have previous administration experience, ideally having worked with manufacturer warranties previously
- Confident IT skills, ideally with Kerridge experience (full training is provided so not essential)
- You will be process driven and be organised, able to manage your time and workload effectively
- Able to build good working relationships in your wider team and enjoy talking to customers
- Ensure the accurate and timely completion of all Warranty and department administration
- Achieve all allocated objectives for the department and operate within the law at all times
- Plan and manage time carefully to ensure all tasks are achieved within the agreed time scales
- Greet customers and visitors promptly, courteously, and professionally
- Ensure all Group, Manufacturer, policies and practices and Statutory Legislation are strictly adhered to
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Job Types: Full-time, PermanentBenefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Referral programme
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Hampshire, SP10 5NU: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative experience: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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