Operations Agent - First Choice Staffing
First Choice Staff Manchester is working with a well-established global logistics provider; seeking for an Operations Agent to join the Team, based in Leeds LS9. If you have the aptitude to show your own initiative and have a keen eye for detail, this could be the rewarding role for you.
Duties: Handling internal & external customer calls.
Dealing with customer enquiries, problem solving and responding to ad-hoc situations in accordance with company procedures.Imports/Exports, track & trace of inbound/export shipments.
Dealing with 3rd party suppliers/subcontractors regards POD’s.
Updating customer on a regular basis with the status of their shipments.
Ensure the redistribution is dealt with in accordance to global standards.
Dealing from small and up to pallet size shipments.
Covering the depot's reception and dealing with return consignments.
On a daily basis, completing data entry, shipment processing & completion of various office reports
Represent the company in a professional and efficient manner at all times - Face to face, by phone and written correspondence.Assisting with other administrative and operational tasks, as and when required.
Key skills and requirements: Excellent communication and organisational skills
IT Conversant with Microsoft Word/Excel/PowerPointNumerical aptitude, flexible and able to meet industry’s requirements
Able to use initiative and take responsibility where appropriate
Enthusiastic, on the go and great team player
As per DfT/CAA legislation 5 years referencing - Required
CRB Check/Basic Disclosure - Required
Previous experience in Freight or Cargo Logistics would be great advantage but not essential.
Additional: Monday-Friday between the hours of 7:00am - 17:00hrsHourly rate per working hour: £12.25 - £14.90
Lots of scope and many welcomed perks your way!