Interims Operations Manager / General Manager - Guildford
Our client a healthcare provider are seeking an experienced Interim Operations / General Manager to lead and stabilise its adult therapy services during a key period oOur client a healthcare provider are seeking an experienced Interim Operations / General Manager to lead and stabilise its adult therapy services during a key period of recovery and transformation.
The interim will be responsible for operational oversight across several therapy pathways, with a particular focus on Speech & Language Therapy, Podiatry, and Community Rehabilitation. These services are facing historic challenges, including long waiting lists, fragile team dynamics, and outdated ways of working.A recovery programme is underway, and the successful candidate will be pivotal in maintaining its momentum and embedding sustainable change.
Key Responsibilities
Provide hands-on operational leadership across adult therapy services.
Drive service recovery and turnaround efforts in collaboration with clinical leads.
Oversee workforce planning, vacancies, and skill mix optimisation.
Implement new ways of working, improving patient flow and reducing waiting times.
Work closely with therapy teams to build clinical engagement and drive improvement.
Lead cultural change and team strengthening initiatives across therapy disciplines
Waiting list numbers
Speech & Language Therapy – 400+ patients, significant improvement work already underway.
Podiatry – 1000+ patients
Community Rehabilitation – smaller scale but facing similar challenges.
Person Specification
Proven experience in operational leadership within health or community settings.
Ideally brings a strong AHP or therapy background
Clinical credibility essential – must be able to engage, listen, and challenge constructively.
Experience leading or supporting recovery and transformation programmes.
Strong people leadership skills – able to support fragile teams with clarity and compassion.
Comfortable delivering results in a dynamic, evolving, and often pressured environment.
Kind but firm, emotionally intelligent, and focused on practical solutions.
Contract Details
London
Band: 8b/c depending on experienceHours: 37.5 per week
Contract Length: 6 months
Location: Hybrid working – 3 days on-site per week
Start: ASAP
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