Medical Secretary | North West Anglia NHS Foundation Trust
Join Our Team: Supporting Excellence in Patient Care
Efficient, responsive and proactive support for our consultants, specialist nurses and medical teams to ensure seamless patient pathways and achieve Trust targets.
We are looking for an organised and dedicated Medical Secretary to deliver high quality secretarial and administrative support within our specialty department. This role is essential for ensuring smooth patient pathways and supporting our clinical teams in meeting critical Trust targets.
Summary of Responsibilities:- Comprehensive Administrative Support: Provide efficient and thorough medical secretarial services within the specialty, handling all allocated tasks to meet departmental needs.
- Team Collaboration: Work flexibly across specialty teams, supporting consultants and nurse specialists, and adapting to evolving service demands.
- Professional Development: Engage in ongoing training as needed to keep up with new developments within the service.
If you are an adaptable, detail-oriented professional with excellent communication and organisational skills, we welcome you to join our team in a role that is vital to the efficient functioning of our department and the delivery of outstanding patient care.
Apply now to make a meaningful impact on patient pathways and support our medical teams with dedicated administrative expertise.
Key Duties Include:- Data Management & Validation: Handle e-track queries and validate reports from Information Services.
- Communication: Manage incoming telephone inquiries, liaising with internal and external stakeholders professionally and promptly.
- Direct Support to Clinical Staff: Provide essential administrative assistance to consultants and nurse specialists, including diary and appointment management.
- Supervision of Band 2 Staff: Oversee and supervise Band 2 team members, including performance appraisals (MPAs).
- Clinic Management: Utilise the Clinician system to schedule or cancel clinics as needed, ensuring optimal clinic utilisation.
- Email Management: Respond to emails across multiple mailboxes, keeping communication smooth and organised.
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:- Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
- Membership of the NHS Pension Scheme;
- Flexible working opportunities;
- Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Opportunities for career development and training to help you progress in your role;
- Wellbeing support and activities to promote a healthy work environment;
- Access to our in-house physiotherapy service;
- On-site canteens offering subsidised meals;
- Subsidised staff parking (currently free);
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Please refer to the attached job description and person specification for full details regarding this role.
This advert closes on Monday 18 Nov 2024