Emergency Operations Administrator - Ipswich

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!

Hear why our employees think it is such a great place to work:

• Great employee benefits: https://www.eastamb.nhs.uk/join-the-team/working-for-us/employee-benefits
• Our equality networks: [...]
• Our vision & values: https://www.eastamb.nhs.uk/about-us/our-vision-and-value

Before you apply, please visit our how to apply page for full guidance: https://www.eastamb.nhs.uk/join-the-team/working-for-us/how-to-apply

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Job overview

A fantastic new vacancy has arisen at our Ipswich site - We are recruiting for an experienced administrator to support the smooth running of our ambulance station.

In this critical role you will support the Operational Managers with their administration, in order to allow them greater capacity to carry out their broader operational duties.

Main duties of the job

Your main responsibilities will include looking after all the administrative duties to facilitate the smooth running of the stations.

• Being the single point of contact for staff queries
• Liaising with Payroll
• Minute Taking
• Facilitating planning for staff to attend training
• Produce reports as and when required

Full list of duties can be found in the job description.

Working for our organisation

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Detailed job description and main responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

Step 1 - Read the advert and the Job Description and Person Specification (attached)

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person specification

Knowledge, Training, and Experience

• Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience.
• Demonstrable experience of working in an administrative environment and working with computerised data systems.
• Trained or willing to work towards Loggist training.

• Experience of working in a health care environment.
• Awareness of a range of Health Services provisions.
• Working knowledge of Microsoft Office including Word and Excel.
• Knowledge of NHS issues.
• Understanding of Data Protection legislation.

Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

• Clear communicator with good writing, data entry, and telephone skills.
• Ability to work effectively as part of a team.
• Problem solving skills.
• Must be able to maintain confidentiality and trust.
• Flexible approach to work

Autonomy

• Able to work on own initiative, organising and prioritising own workload to set deadlines.

EEAST Values and Behaviours

• Evidence that personal behaviour reflects Trust Values (Care, Teamwork, Quality, Respect, Honesty)

References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.

All appointments will be subject to currently having a clean disciplinary record.

Please be advised that a No Smoking Policy is in operation throughout the Trust.

Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.

If you have a disability and wish to send in an alternative format of the application form please contact the Recruitment Team on 01234 243200

You may wish to add any addresses featuring 'trac.jobs' to a safe list.

The Trust reserves the right to close this vacancy before the advertised closing date if a large number of applications are received. If you would like to apply for this position then please keep this information in mind when preparing your submission.

Please note that if you have not had a response from us after one month of submitting your application, you have not been shortlisted for interview.